[Osolala]

I have been using the ethernet to connect to the internet for broadband service and for some reason my computer will not connect to the internet. Even when I try to connect the USB cable to use the internet it does not recognize the connection. I keep getting an IP address that is a Microsoft address and not the address of the modem. I talked with Qwest and they helped me to set the address of the modem to the IP address still no luck. I was looking at my device manager and I found the Microsoft Tun Miniport Adaptor #2 and Microsoft Tun Miniport Adapter both with a yellow exclamation mark and I tried to uninstall and it will not let me uninstall. It gives me a code 10 and says it is needed for startup. Please help I need to use my computer on the internet again.

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Don't know why your ethernet connection doesn't work, but when you use USB instead, a manufacturer's device driver is required for Windows to recognise the modem.

[pip22]

Don't know why your ethernet connection doesn't work, but when you use USB instead, a manufacturer's device driver is required for Windows to recognise the modem.

[Osolala]

I trie dto load the modem, but my computer would not accept the modem kept saying could not install because the por t was not available.