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Explorers shutting down


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#1
Toadily

Toadily

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This is a very recent development in my computer, showing up I think Saturday or Sunday night.

Whenever any user on Windows XP attempts to open any of the computer folders, whether C:/ or Documents and Settings or Recycle Bin, the windows explorer closes itself and opens again. All programs are still running; no folders. Meanwhile, though the internet works fine through AOL, when it is attempted to run Internet Explorer independently, or follow a link through an independent instant messenger, the internet explorer shuts itself down.

I can't copy exactly the error report and technical aspects of it, as I am posting this from another computer (I will on reaching home?). However, it did mention repeatedly that a text file in a Temp folder (which remained despte disk clean ups and uses of Adaware and scans via Norton) would be included in the report. By going through RUN I deleted the folder and through disk clean up kicked it out of the recycle bin, but the problems stayed.

I'm just hoping that there's a way to solve this OTHER than completely reinstalling the system, as there's a lot of files I've stupidly not backed up, and I can't possibly save them without being able to access the computer's folders.
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#2
gerryf

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start with a hijacklog in the malware forum...sounds like you have a trojan that is either altering an association, or running a process to prevent you from removing it.
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#3
Toadily

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Thank you!

Actually, I feel like quite an idiot. In reading the mandatory file, I thought I'd try out the Adaware SE (having had 6.0 before), and it seems to have gotten rid of the problem. Thank you very much for replying, and pointing me in the right direction.
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