[ellis067]

Hey Pieter,

The name of the process is inuials.exe and i am searching for it right now

Thanks

[Advertisements]

Got it thanks - Pieter the inuials.exe file location[/url]Pieter,

here is the attached inuials.exe

It was located in windows\system folder

Edited by Metallica, 08 May 2005 - 11:19 AM.

[ellis067]

Got it thanks - Pieter the inuials.exe file location[/url]Pieter,

here is the attached inuials.exe

It was located in windows\system folder

Edited by Metallica, 08 May 2005 - 11:19 AM.

[Metallica]

Better delete that one as well.

infected by Trojan-Downloader.Win32.Small.aly

Can you post a new HijackThis log so I can see if it did any damage?

Regards,

[ellis067]

Hey Pieter,

Can you still help me????
I now am having a problem with RKNPLN.EXE in my system 32 folder.

Brandon

[Metallica]

Sure. No problem. Can you post a HijackThis log and tell me what the problem is?

Regards,

[ellis067]

Pieter
This vcnet11 file keeps coming up after reboot and this rkpln.exe process is the one that is recreating it. I thing if I get rid of it I am close to fixed.

Thanks


Logfile of HijackThis v1.99.1
Scan saved at 11:39:11 AM, on 6/16/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Prevx Home\PXAgent.exe
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\System32\DSentry.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\program files\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Prevx Home\SAGUI.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\system\fkmdtoqh.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Brandon\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.al.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINDOWS\system32\n.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Samsung LBP SM] "C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe" /autorun
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VirusScan Online] c:\program files\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: MA521 Configuration Utility.lnk = C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup144.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Prevx Agent (PrevxAgent) - Prevx Ltd. - C:\Program Files\Prevx Home\PXAgent.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Metallica]

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINDOWS\system32\n.dll (file missing)

O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe

Reboot into safe mode and delete:
C:\WINDOWS\VCMnet11.exe
C:\WINDOWS\system\fkmdtoqh.exe

Boot back to nromal and post the new log.

Regards,

[ellis067]

Here is my new log. This Rkplan.exe keeps coming back now that i got rid of the rkpln.exe Every one of these applications renames itself and reappears at reboot.
Please help me!!!

Scan saved at 4:29:49 PM, on 6/16/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Prevx Home\PXAgent.exe
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\System32\DSentry.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\program files\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Prevx Home\SAGUI.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\System32\rpnkan.exe
C:\WINDOWS\System32\ctfmon.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
C:\Documents and Settings\Brandon\Desktop\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.al.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Samsung LBP SM] "C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe" /autorun
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VirusScan Online] c:\program files\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\rpnkan.exe reg_run
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: MA521 Configuration Utility.lnk = C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup144.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Prevx Agent (PrevxAgent) - Prevx Ltd. - C:\Program Files\Prevx Home\PXAgent.exe
O23 - Service: Windows User Mode Driver Framework (UMWdf) - Unknown owner - C:\WINDOWS\System32\wdfmgr.exe (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Thanks

[Metallica]

Can you download this customized version of HijackThis:
HJT + extra

and follow the instructions here to post a both.log
metallica site#BOTHLOG

Regards,

[ellis067]

Here is both log

Logfile of HijackThis v1.99.1
Scan saved at 12:59:08 PM, on 6/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Prevx Home\PXAgent.exe
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\System32\DSentry.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\program files\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Prevx Home\SAGUI.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Brandon\LOCALS~1\Temp\tp7543.exe
C:\WINDOWS\System32\cmd.exe
C:\Documents and Settings\Brandon\Desktop\HJT_and_more_1\HJT and more 1\HijackThis.exe
C:\WINDOWS\system32\PING.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.al.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Samsung LBP SM] "C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe" /autorun
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VirusScan Online] c:\program files\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: MA521 Configuration Utility.lnk = C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup144.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Prevx Agent (PrevxAgent) - Prevx Ltd. - C:\Program Files\Prevx Home\PXAgent.exe
O23 - Service: Windows User Mode Driver Framework (UMWdf) - Unknown owner - C:\WINDOWS\System32\wdfmgr.exe (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

doesn't exist HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Iexplorer.exe
doesn't exist HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx
doesn't exist HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run
doesn't exist HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe
-----------------------
-----------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]


[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\gxqnkq]
@="{2dcf7877-a2af-49c4-bf4c-6514654b4a2d}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\gxqnkqym]
@="{8c3efc15-0ebc-4e57-98dd-a3d934bc31fc}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files]
@="{750fdf0e-2a26-11d1-a3ea-080036587f03}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With]
@="{09799AFB-AD67-11d1-ABCD-00C04FC30936}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu]
@="{A470F8CF-A1E8-4f65-8335-227475AA5C46}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\TDS-3]
@="{E8ADA3E1-CE9B-44A0-A165-997304EF4E18}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}]
@="Start Menu Pin"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"PCTVOICE"="pctspk.exe"
"DVDSentry"="C:\\WINDOWS\\System32\\DSentry.exe"
"VSOCheckTask"="\"c:\\PROGRA~1\\mcafee.com\\vso\\mcmnhdlr.exe\" /checktask"
"MCAgentExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcagent.exe"
"MCUpdateExe"="C:\\PROGRA~1\\mcafee.com\\agent\\McUpdate.exe"
"DwlClient"="C:\\Program Files\\Common Files\\Dell\\EUSW\\Support.exe"
"Samsung LBP SM"="\"C:\\WINDOWS\\Samsung\\LaserSMMgr\\ssmmgr.exe\" /autorun"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"VirusScan Online"="c:\\program files\\mcafee.com\\vso\\mcvsshld.exe"
"PrevxHome"="C:\\Program Files\\Prevx Home\\SAGUI.exe"
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"="C:\\Program Files\\Google\\Gmail Notifier\\gnotify.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\System32\\ctfmon.exe"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce]


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce]


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run]
"inuials.exe"="C:\\WINDOWS\\system\\inuials.exe"
"fkmdtoqh.exe"="C:\\WINDOWS\\system\\fkmdtoqh.exe"

Scheduled Tasks Folder Contents
*
C:\WINDOWS\Tasks\DESKTOP.INI
C:\WINDOWS\Tasks\McAfee.com Update Check (DG0M9L31-Administrator).job
C:\WINDOWS\Tasks\McAfee.com Update Check (NEWBOY-Blakeley).job
C:\WINDOWS\Tasks\McAfee.com Update Check (NEWBOY-Brandon).job
C:\WINDOWS\Tasks\McAfee.com Update Check (NEWBOY-Jon).job
C:\WINDOWS\Tasks\SA.DAT


Thanks for all your help

[Metallica]

Copy the part in bold below into notepad and save it as getlost.reg
Set filetype to "All files"

REGEDIT4

[-HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\gxqnkq]

[-HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\gxqnkqym]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run]
"inuials.exe"=-
"fkmdtoqh.exe"=-

Doubleclick the file and confirm you want to merge it with the registry.

• Download the Registry Search Tool.
• Unzip the contents of RegSrch.zip to a convenient location.
• Double-click on RegSrch.vbs.
• If you have an anti-virus installed it might prompt you about a running script. Please ignore this warning and allow the script to run.
• In the "Enter search string (case insensitive) and click OK..." box paste this string:
  • {8c3efc15-0ebc-4e57-98dd-a3d934bc31fc}
• Click "OK" to search the registry for that string.
• Wait for a few minutes while it completes the search.
• Click "OK" to open the results in WordPad.
• Copy and paste the entire results into your next post.

Repeat the same for:
{2dcf7877-a2af-49c4-bf4c-6514654b4a2d}

Regards,