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Internet Explorer Mystery

Started by wacko jacko , Sep 14 2006 03:49 PM

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#1
wacko jacko

Posted 14 September 2006 - 03:49 PM

New Member

Member
1 posts

My son's laptop hard drive feiled and weas replaced, XP was re-installed and all updates downloaded via ethernet cable. The computer logs on and recognizes the wireless home network, and shows excellent signal strength, but Internet Explorer will not find the internet. It always displays the :this page cannot be found" page, as if the computer was not logged on to the network. Anybody have any ideas? I think it may be my router.

#2
thenotch

Posted 14 September 2006 - 06:25 PM

Member

Retired Staff
668 posts

Verify that you have an IP address either by DHCP from the router or that you set statically.

If you have a 169.x.x.x IP then you are not reaching the router.

Check to make sure the cable is plugged in all the way, verify that you have a connection to the router (a light on the NIC and/or the router).

If all is good see if you can ping the routers IP. If you cannot then again, you didn't pull an IP or the hardware connecting you to the router is not functioning properly.