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Help- Computer is freezing and Dr. Watson Probs.


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#1
aculbreth

aculbreth

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Hi :tazz:
I am getting messages saying that DrWatson Postmortem Debugger has encountered a problem and needs to close. This is a new message beginning tonight. Prior to tonight I am having alot of problems with my computer freezing up, running slowly, and acting strange all of a sudden. I have no idea what is up with my machine. I have updated and run AVG, Adware, Spybot, CWShredder, etc. any help you can give will be greatly appreciated. Here is my HJT log:

Logfile of HijackThis v1.99.0
Scan saved at 12:26:21 AM, on 3/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\SYSTEM32\3cshtdwn.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\regedit /s C:\pav.reg,C:\WINDOWS\system32\pavdr.exe,C:\WINDOWS\system32\userinit.exe,
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe1\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [3c1807pd] C:\WINDOWS\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download all by Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download by Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: Download selected by Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site by Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....738&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1097822191001
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O16 - DPF: {E93A6FCA-C052-45DF-AC9B-B729066092F8} (Util Class) - https://isupport4.hp...her/MotUtil.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3E29754B-0D0D-4A00-869C-42E247E27CA4}: NameServer = 216.228.97.50 216.228.97.50
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Compaq Local Alerter - Compaq Computer Corporation - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
O23 - Service: Compaq DMI Web Agent - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScsiAccess - Unknown - C:\WINDOWS\system32\ScsiAccess.EXE
O23 - Service: Win32Sl - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
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#2
aculbreth

aculbreth

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Here is a new HJT log...I did not have the newest version...sorry :9

Logfile of HijackThis v1.99.1
Scan saved at 1:11:08 AM, on 3/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2

(6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\

hpztsb05.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\Program Files\Microsoft

Hardware\Mouse\point32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ATI Technologies\ATI

Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\SYSTEM32\3cshtdwn.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Compaq\Compaq Management

Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi

.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Compaq\Compaq Management

Agents\Dmi\Win32\bin\Win32sl.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\Program Files\Internet

Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgwb.dat
C:\Program Files\Internet

Explorer\iexplore.exe
C:\PROGRA~1\FREEDO~1\fdm.exe
C:\Documents and Settings\Owner\My

Documents\April's Downloads\New Not

Scanned\HijackThis.exe

F2 - REG:system.ini:

UserInit=C:\WINDOWS\regedit /s

C:\pav.reg,C:\WINDOWS\system32\pavdr.exe,C:

\WINDOWS\system32\userinit.exe,
O1 - Hosts: 64.91.255.87

www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe1\Acrobat

5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) -

{53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} -

c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google -

{2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HotKeysCmds]

C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard]

"C:\Program Files\VERITAS Software\Update

Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program

Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard]

C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2]

C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

C:\WINDOWS\system32\spool\drivers\w32x86\3\

hpztsb05.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [LVCOMSX]

C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair]

C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [3c1807pd]

C:\WINDOWS\SYSTEM32\3cmlink.exe RunServices

\Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [AVG7_CC]

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

/STARTUP
O4 - HKLM\..\Run: [AVG7_EMC]

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [QuickTime Task]

"C:\Program Files\QuickTime\qttask.exe"

-atboottime
O4 - HKLM\..\Run: [ATIPTA] C:\Program

Files\ATI Technologies\ATI Control

Panel\atiptaxx.exe
O4 - HKCU\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Google

Search - res://c:\program

files\google\GoogleToolbar2.dll/cmsearch.ht

ml
O8 - Extra context menu item: Backward

Links - res://c:\program

files\google\GoogleToolbar2.dll/cmbacklinks

.html
O8 - Extra context menu item: Cached

Snapshot of Page - res://c:\program

files\google\GoogleToolbar2.dll/cmcache.htm

l
O8 - Extra context menu item: Download all

by Free Download Manager -

file://C:\Program Files\Free Download

Manager\dlall.htm
O8 - Extra context menu item: Download by

Free Download Manager - file://C:\Program

Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: Download

selected by Free Download Manager -

file://C:\Program Files\Free Download

Manager\dlselected.htm
O8 - Extra context menu item: Download web

site by Free Download Manager -

file://C:\Program Files\Free Download

Manager\dlpage.htm
O8 - Extra context menu item: E&xport to

Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.E

XE/3000
O8 - Extra context menu item: Similar Pages

- res://c:\program

files\google\GoogleToolbar2.dll/cmsimilar.h

tml
O8 - Extra context menu item: Translate

into English - res://c:\program

files\google\GoogleToolbar2.dll/cmtrans.htm

l
O9 - Extra button: Yahoo! Login -

{2499216C-4BA5-11D5-BD9C-000103C116D5} -

C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login -

{2499216C-4BA5-11D5-BD9C-000103C116D5} -

C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger -

{4528BBE0-4E08-11D5-AD55-00010333D0AD} -

C:\Program

Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo!

Messenger -

{4528BBE0-4E08-11D5-AD55-00010333D0AD} -

C:\Program

Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research -

{92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows

Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program

Files\Internet

Explorer\Plugins\NPDocBox.dll
O16 - DPF:

{17492023-C23A-453E-A040-C7C580BBF700}

(Windows Genuine Advantage Validation Tool)

-

http://go.microsoft....nk/?linkid=3473

8&clcid=0x409
O16 - DPF:

{6414512B-B978-451D-A0D8-FCFDF33E833C}

(WUWebControl Class) -

http://v5.windowsupd...osoft.com/v5con

sumer/V5Controls/en/x86/client/wuweb_site.c

ab?1097822191001
O16 - DPF:

{74D05D43-3236-11D4-BDCD-00C04F9A3B61}

(HouseCall Control) -

http://a840.g.akamai...40/537/20040610

01/housecall.trendmicro.com/housecall/xscan

53.cab
O16 - DPF:

{B9191F79-5613-4C76-AA2A-398534BB8999}

(YAddBook Class) -

http://us.dl1.yimg.c...oad.yahoo.com/d

l/installs/suite/yautocomplete.cab
O16 - DPF:

{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}

(PopCapLoader Object) -

http://www.popcap.co...popcaploader_v6

.cab
O16 - DPF:

{E93A6FCA-C052-45DF-AC9B-B729066092F8}

(Util Class) -

https://isupport4.hp...ivedocs/linklau

ncher/MotUtil.cab
O17 -

HKLM\System\CCS\Services\Tcpip\..\{3E29754B

-0D0D-4A00-869C-42E247E27CA4}: NameServer =

216.228.97.50 216.228.97.50
O20 - Winlogon Notify: igfxcui -

C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - ATI

Technologies Inc. -

C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner -

C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server

(Avg7Alrt) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service

(Avg7UpdSvc) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Compaq Local Alerter

(CPQALERT) - Compaq Computer Corporation -

C:\Program Files\Compaq\Compaq Management

Agents\cpqalert.exe
O23 - Service: cpqdmi - Compaq Computer

Corporation -

C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
O23 - Service: Compaq DMI Web Agent

(cpqWebDmi) - Compaq Computer Corporation -

C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi

.exe
O23 - Service: NVIDIA Driver Helper Service

(NVSvc) - NVIDIA Corporation -

C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScsiAccess - Unknown owner -

C:\WINDOWS\system32\ScsiAccess.EXE
O23 - Service: Win32Sl (WIN32SL) - Intel -

C:\Program Files\Compaq\Compaq Management

Agents\Dmi\Win32\bin\Win32sl.exe
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#3
aculbreth

aculbreth

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bump
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#4
don77

don77

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  • 18,526 posts
Hi aculbreth
Sorry for the late reply the board has been really busy lately,
If your still looking to resolve this issue,

Please run through all the steps outlined in this Topic
Post back a fresh log when done please

If you have resolved this issue please let us know.

Thanks and again sorry for the late reply

Don
  • 0

#5
aculbreth

aculbreth

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Thank you for responding ;) I was unable to fix the problems I was having so I decided to just rebuild my computer and reinstall everything. It appears to be doing a little better now. Again, thank you for getting back to me and if I have further problems I will be back to post. Have a good day. :tazz:
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#6
don77

don77

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Sorry to hear that, But glad you have it all sorted out now,
Thank you for updating us ;)

As this topic is resolved it will be closed should you have any further problems please start a new topic,

Have a great day yourself :tazz:
Thanks
Don
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