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recommend: security (antivirus,firewall etc)

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Retired Tech

Retired Tech

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The virus can be part of the system restore set

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum
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Its best to have a second AV and an online AV bookmarked for on dmeand scanning and removal, Avast needs the VRDB to be generated before it can remove things totally safely however if you delete the files avast is pretty good at not deleting critical system files and if its going to it will tell you deleting them is usually fine. Avat can remove most virsuses but some require a boot time scan to totally remove safely. But there are some viruses it cant remove its a fault of most AVs none of them can remove everything or even detect everything, the best policy is not to get infected in the first place which is avasts biggest strength in that its built in scanners detect most things before infection can occur.

Also a bit of common sense can go along way to not getting infected.
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thanks ...
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