[DaBunBun]

My laptop seems to periodically not recognize the dvds that i put into the dvd drive. I put a dvd into my laptop and it says that its a blank cd. I go to my friend and his computer recognizes the data on the disk. I try again, but to no avail. Not sure if this is even the right forums, but, whats wrong?

My laptop is a sony vgn s460 with the fujitsu mht2080bh

Edited by DaBunBun, 19 September 2006 - 12:52 AM.

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Has it always done this

[Retired Tech]

Has it always done this

[DaBunBun]

Periodically it will do this. The data on the disk is mainly some anime, so i will insert a disk every now and then and it will not show. But later in the week, it will work. Dunno what happens.

[Retired Tech]

Windows XP was designed to make it simpler to identify content on CDs or DVDs, and assist in launching the correct program to open or view the files. For example, insert a movie DVD and Windows XP should show options for programs that can play a DVD. Unfortunately things can go wrong - settings get altered and the autorun no longer wants to be your friend. This free tool can help diagnose and repair autorun problems in XP. It is a tiny download and doesn't require installation. Simply double-click the exe file, click a few buttons (OK, some options are a little cryptic) and you can change or repair your Windows XP autorun options.

http://www.softwarep...xp-autorun.html

If no change

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

If you do not have an XP CD and are unable to borrow one, run the scan, click skip if it asks for the CD, if it keeps asking, click cancel.

If it kept asking for the XP CD then system files are missing

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this

Check the anti virus is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

[DaBunBun]

Thanks for the help. Kinda of weird what happened. After i tried everything you listed, nothign was still showing up with the dvd's. Now i tried a fifth dvd, its working. Then i try other the previous 4 dvds it works. Now i put in a cd and it doesn't read. I try a cd game and it asks for me to insert cd, i spam retry and the cd works. I try the dvds and it doesn't work. I put that fifth dvd again, and it starts to work again.

So is this a hardware issue or software? I hope software because it'll be hard to take my laptop into the shop.

Edited by DaBunBun, 19 September 2006 - 09:59 AM.

[Retired Tech]

Try here

http://www.dougknox...._cd_dvd_fix.htm

Does it recognise the discs if you reboot, then not recognise the second one

[DaBunBun]

After i reboot, it does not recognize the dvd. And the dvd-cd fix did not work.

[Retired Tech]

Click start, right click my computer, click properties, hardware, device manager

Right click the DVD drive, click uninstall / remove, confirm, reboot

[DaBunBun]

Didn't work.

[Retired Tech]

Check for a firmware update for the drive, make sure you only use the correct one as they are usually irreversible

[DaBunBun]

Even if I do the wrong update, can't i just uninstall driver and then reinstall/reupdate the driver?

And i can't seem to find a firmware update. The sony site has a different dvd drive update for the vgn s460 laptop

Edited by DaBunBun, 21 September 2006 - 09:10 PM.

[Retired Tech]

Didn't recognise it

http://esupport.sony...l=VGNS460LAPTOP

[DaBunBun]

http://esupport.sony...ateType=Updates


Its actualy vgn s460, not vgn s460 laptop. And if you look at the dvd driver listed, it is not the one that i have on my computer. So I'm sorta at a loss.

[Retired Tech]

Which DVD Drive have you got?

[DaBunBun]

fujitsu mht2080bh