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INTERNET CONNECTION PROBLEMS!


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#1
killaones1

killaones1

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OK I HAVE A QUESTION....I HAVE THE BLACK ARRIS INTERNET BOX AND I HAVE A ROUTER CONNNECTED BUT FOR SOME REASON WHEN IM ON LIKE MSN OR ANYWHERE MY LIGHTS ON THE ARRIS BOX LIKE RESTART AND MY CONNECTION DIES AND I DONT KNOW WHAT THE PROBLEM IS AND EVENTUALLY IT COMES BACK NORMAL BUT SOMETIMES THAT TAKES UP TO 30 MNZ. SO DOES ANYONE HAVE ANY IDEAS HOW TO FIX THAT?
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#2
Johanna

Johanna

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Bypass the router, connect directly, see if it works,and then we'll know if it's the router or something else.

Johanna
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