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MS Word 2003 Printer Error Message

Started by mrblueyzz , Sep 21 2006 11:49 PM

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#1
mrblueyzz

Posted 21 September 2006 - 11:49 PM

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1 posts

I recently purchased a new Lexmark E238 printer and new laptop. I have the printer installed on a desktop which I access via an 802.11.g wireless network. I am getting the following error message when I try to print from the laptop:

"The Printer has not yet responded, but the microsoft office program may be able to proceed without printer information. Do you want to continue to wait for the printer".

I have searched for solutions to this problem and the only recommendation I have seen is to install the printer driver on the laptop as if it was a local printer. I am still having problems printing from the laptop.

Any suggestions?

I have seen no mention of this on the Microsoft website. What is the best way to get support for this problem?

Thanks,

M