Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

limited or no connectivity


  • Please log in to reply

#1
neicey

neicey

    Member

  • Member
  • PipPip
  • 10 posts
I keep getting this message everytime i try to connect to the internet. But this only happens on my desktop computer. It has been going on since yesterday (Saturday). Friday night, the internet was working just fine, no problems at all. When i turned the computer on saturday morning, it would not connect. I tried to see if it was the internet that is acting up so i connected it to another computer and it works so the problem has to be in the computer itself. I would appreciate the help, thanks.

-Denise
  • 0

Advertisements


#2
Facedown98

Facedown98

    Trusted Tech

  • Technician
  • 2,989 posts
Hi. Does the computer connect over an Ethernet cable, or wirelessly?
  • 0

#3
neicey

neicey

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
by ethernet
  • 0

#4
silverbeard

silverbeard

    Trusted Tech

  • Member
  • PipPipPip
  • 791 posts
Have you tried a System Restore?

Start /all programs /Accessories /System Tools /System Restore
Follow the promts to restore to a time when the internet was working (Friday or Thursday preferred)
  • 0

#5
neicey

neicey

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
eesh, it was turned off. is there any other way?
  • 0

#6
silverbeard

silverbeard

    Trusted Tech

  • Member
  • PipPipPip
  • 791 posts
Hold the Windows key (between Ctrl and Alt) press Pause/break.
Click on the Hardware tab and select Device Manager. Go to Network Adapters
and double click it if not expanded. Right click on the Ethernet adapter and
choose "uninstall", click OK at the warning. Wait for the Device Manager to
finish uninstalling then right click on any of the Icons with a plus sign next
to it and select "scan for hardware changes". The NIC should reinstall. Check
for Valid IP/gateway or open browser and check ability to surf.
  • 0

#7
neicey

neicey

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
alright, i did it. It reinstalled but it still says that there is limited or no connectivity. I see that it sends packets but receives nothing.
  • 0

#8
silverbeard

silverbeard

    Trusted Tech

  • Member
  • PipPipPip
  • 791 posts
If this is XP SP2 go to Start /Run /open=cmd . Type in "netsh winsock reset" (no quotes)Press enter. You will need to restart the computer after it has finished. If SP1 type "netsh int ip reset C:\resetlog.txt" (no quotes) press enter, see if you have a valid IP type " ipconfig" (no quotes).
  • 0

#9
neicey

neicey

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
alright! it works!

Thanks you so much for responding and helping, i really appreciate it. :whistling: Have a great day!

-Denise
  • 0

#10
silverbeard

silverbeard

    Trusted Tech

  • Member
  • PipPipPip
  • 791 posts
Glad to know it worked and you are welcome. Always glad to help :whistling:
  • 0

#11
SpaceCowboy706

SpaceCowboy706

    Trusted Tech

  • Member
  • PipPipPipPip
  • 1,175 posts
Outstanding Job Silverbeard :whistling:
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP