[neicey]

I keep getting this message everytime i try to connect to the internet. But this only happens on my desktop computer. It has been going on since yesterday (Saturday). Friday night, the internet was working just fine, no problems at all. When i turned the computer on saturday morning, it would not connect. I tried to see if it was the internet that is acting up so i connected it to another computer and it works so the problem has to be in the computer itself. I would appreciate the help, thanks.

-Denise

[Advertisements]

Hi. Does the computer connect over an Ethernet cable, or wirelessly?

[Facedown98]

Hi. Does the computer connect over an Ethernet cable, or wirelessly?

[neicey]

by ethernet

[silverbeard]

Have you tried a System Restore?

Start /all programs /Accessories /System Tools /System Restore
Follow the promts to restore to a time when the internet was working (Friday or Thursday preferred)

[neicey]

eesh, it was turned off. is there any other way?

[silverbeard]

Hold the Windows key (between Ctrl and Alt) press Pause/break.
Click on the Hardware tab and select Device Manager. Go to Network Adapters
and double click it if not expanded. Right click on the Ethernet adapter and
choose "uninstall", click OK at the warning. Wait for the Device Manager to
finish uninstalling then right click on any of the Icons with a plus sign next
to it and select "scan for hardware changes". The NIC should reinstall. Check
for Valid IP/gateway or open browser and check ability to surf.

[neicey]

alright, i did it. It reinstalled but it still says that there is limited or no connectivity. I see that it sends packets but receives nothing.

[silverbeard]

If this is XP SP2 go to Start /Run /open=cmd . Type in "netsh winsock reset" (no quotes)Press enter. You will need to restart the computer after it has finished. If SP1 type "netsh int ip reset C:\resetlog.txt" (no quotes) press enter, see if you have a valid IP type " ipconfig" (no quotes).

[neicey]

alright! it works!

Thanks you so much for responding and helping, i really appreciate it. Have a great day!

-Denise

[silverbeard]

Glad to know it worked and you are welcome. Always glad to help

[SpaceCowboy706]

Outstanding Job Silverbeard