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Verizon Wireless Broadband Card v620 Problems

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Hi, I just got me a Verizon Broadband card v620, but I don't know why the first time I plugged it to my laptop, it didn't allowed me to connect, then I tried to unistall and reinstall the vzaccess software, but then when I slide the card in the laptop just collapsed and It doesn't want to work when the card is in, totally blocked, then I tried to restart the Lptop and windows doesn't start (with the card in the laptop).
Any help would be very much appreciated.
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