Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Computer not reading CDs or DVDs


  • Please log in to reply

#1
inheritedhornet

inheritedhornet

    Member

  • Member
  • PipPip
  • 63 posts
i tried to load a program but its not recognising that there's a CD inside. Then i tried to put a music CD in aqnd its not playing either. this is an IBM htinkpad T22. Help please
  • 0

Advertisements


#2
inheritedhornet

inheritedhornet

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
helppppppppppppppppppppppppppppppppppp :whistling:
  • 0

#3
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Run this

http://download.micr...240/AutoFix.exe
  • 0

#4
inheritedhornet

inheritedhornet

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
...............

Edited by inheritedhornet, 29 September 2006 - 02:10 PM.

  • 0

#5
inheritedhornet

inheritedhornet

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
i was able to get it to work once and now it wont work again.

I ran the this^^^ and it couldnt repair the problem. This is the log it gave me. Not sure if it makes sense




AutoFix [V5.2.3790.67]
Time [2006-09-29 16:03:19]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [D:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
Result [Legacy Notification]: Problems
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair << [Legacy AutoPlay Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
>> Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.

>> Required action: The wizard found problems but cannot fix them -> None



Its a Toshiba DVD ROM Drive SD-C2302 on an IBM thinkpad T23 btw
  • 0

#6
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Use device manager to uninstall the CD drive then reboot
  • 0

#7
inheritedhornet

inheritedhornet

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
its still not working
  • 0

#8
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
If you put a CD in, click start, my computer, does it show a CD in the drive, if so, can you right click the drive, click play or explore
  • 0

#9
inheritedhornet

inheritedhornet

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
Its not showing that there's a CD in there. The last and only time it worked, it was totally random. Will downloading a driver for the drive work?
  • 0

#10
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
That could help, also check for a firmware update, though it needs to be correct as they are irreversible

I have asked someone if it is a registry setting for the lower / upper limit values
  • 0

#11
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Hello inheritedhornet...

Let's take a look at the upper and lower filters for the optical drive problem. There will usually be an error associated with an Upper or Lower Filter problem...have you gotten any error messages?

Click Start then Run and type regedit...click "Ok"

Make a back up of your registry by clicking "File" in the toolbar and selecting "Export". In the File Name box, type 092906, save the file to your desktop, and click "Save".

Then, in the left pane, expand (click the +) next to HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}

In the right pane, look for the entries LowerFilters and UpperFilters. If one or both of these entries are present, look under the Data Column (far right) and post the Data Values for each here for us.

wannabe1
  • 0

#12
inheritedhornet

inheritedhornet

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
i dont see anything like "lower filters" and "upper filters" on the right pane.



Let me add that when i go to "my computer" and click on DVD drive (D:), its says "please insert a disk into drive D: even though there's a disk in there. Im not sure if i explained it well in my previous posts

Edited by inheritedhornet, 30 September 2006 - 12:20 AM.

  • 0

#13
inheritedhornet

inheritedhornet

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
if i buy another DVD rom. will it work?

as in it it the drive or is it my laptop that is messing up?
  • 0

#14
The Skeptic

The Skeptic

    Trusted Tech

  • Technician
  • 4,075 posts
If you uninstalled and reinstalled the drivers (which you did) and it still doesn't work, there is a good chance the the drive is faulty and replacing it with a new one will help.
  • 0

#15
inheritedhornet

inheritedhornet

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts
thanks. ill just go ahead and buy another one and pray that it works.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP