Computer not reading CDs or DVDs
Started by
inheritedhornet
, Sep 29 2006 10:04 AM
#1
Posted 29 September 2006 - 10:04 AM
#2
Posted 29 September 2006 - 01:51 PM
helppppppppppppppppppppppppppppppppppp
#3
Posted 29 September 2006 - 01:54 PM
#4
Posted 29 September 2006 - 02:07 PM
...............
Edited by inheritedhornet, 29 September 2006 - 02:10 PM.
#5
Posted 29 September 2006 - 02:10 PM
i was able to get it to work once and now it wont work again.
I ran the this^^^ and it couldnt repair the problem. This is the log it gave me. Not sure if it makes sense
AutoFix [V5.2.3790.67]
Time [2006-09-29 16:03:19]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]
Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK
Test [Policies] - Instance [D:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }
Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
Result [Legacy Notification]: Problems
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair << [Legacy AutoPlay Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
>> Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
>> Required action: The wizard found problems but cannot fix them -> None
Its a Toshiba DVD ROM Drive SD-C2302 on an IBM thinkpad T23 btw
I ran the this^^^ and it couldnt repair the problem. This is the log it gave me. Not sure if it makes sense
AutoFix [V5.2.3790.67]
Time [2006-09-29 16:03:19]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]
Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK
Test [Policies] - Instance [D:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }
Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
Result [Legacy Notification]: Problems
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair << [Legacy AutoPlay Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
>> Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
>> Required action: The wizard found problems but cannot fix them -> None
Its a Toshiba DVD ROM Drive SD-C2302 on an IBM thinkpad T23 btw
#6
Posted 29 September 2006 - 02:12 PM
Use device manager to uninstall the CD drive then reboot
#7
Posted 29 September 2006 - 02:50 PM
its still not working
#8
Posted 29 September 2006 - 02:55 PM
If you put a CD in, click start, my computer, does it show a CD in the drive, if so, can you right click the drive, click play or explore
#9
Posted 29 September 2006 - 04:57 PM
Its not showing that there's a CD in there. The last and only time it worked, it was totally random. Will downloading a driver for the drive work?
#10
Posted 29 September 2006 - 06:21 PM
That could help, also check for a firmware update, though it needs to be correct as they are irreversible
I have asked someone if it is a registry setting for the lower / upper limit values
I have asked someone if it is a registry setting for the lower / upper limit values
#11
Posted 29 September 2006 - 08:06 PM
Hello inheritedhornet...
Let's take a look at the upper and lower filters for the optical drive problem. There will usually be an error associated with an Upper or Lower Filter problem...have you gotten any error messages?
Click Start then Run and type regedit...click "Ok"
Make a back up of your registry by clicking "File" in the toolbar and selecting "Export". In the File Name box, type 092906, save the file to your desktop, and click "Save".
Then, in the left pane, expand (click the +) next to HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, look for the entries LowerFilters and UpperFilters. If one or both of these entries are present, look under the Data Column (far right) and post the Data Values for each here for us.
wannabe1
Let's take a look at the upper and lower filters for the optical drive problem. There will usually be an error associated with an Upper or Lower Filter problem...have you gotten any error messages?
Click Start then Run and type regedit...click "Ok"
Make a back up of your registry by clicking "File" in the toolbar and selecting "Export". In the File Name box, type 092906, save the file to your desktop, and click "Save".
Then, in the left pane, expand (click the +) next to HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, look for the entries LowerFilters and UpperFilters. If one or both of these entries are present, look under the Data Column (far right) and post the Data Values for each here for us.
wannabe1
#12
Posted 29 September 2006 - 09:33 PM
i dont see anything like "lower filters" and "upper filters" on the right pane.
Let me add that when i go to "my computer" and click on DVD drive (D:), its says "please insert a disk into drive D: even though there's a disk in there. Im not sure if i explained it well in my previous posts
Let me add that when i go to "my computer" and click on DVD drive (D:), its says "please insert a disk into drive D: even though there's a disk in there. Im not sure if i explained it well in my previous posts
Edited by inheritedhornet, 30 September 2006 - 12:20 AM.
#13
Posted 30 September 2006 - 12:34 AM
if i buy another DVD rom. will it work?
as in it it the drive or is it my laptop that is messing up?
as in it it the drive or is it my laptop that is messing up?
#14
Posted 30 September 2006 - 01:24 AM
If you uninstalled and reinstalled the drivers (which you did) and it still doesn't work, there is a good chance the the drive is faulty and replacing it with a new one will help.
#15
Posted 01 October 2006 - 12:58 AM
thanks. ill just go ahead and buy another one and pray that it works.
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