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unwanted homepage[resolved]


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#16
bogie

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One other thing that came up, was a new file appeared in my folder that I made to put Hijack This in. It has four backup files in it. I didn't open them up as I am unsure about what they are. Bye.
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#17
Michelle

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Make sure you disconnected from the Internet and that all programs and windows are closed. Run HiJackThis and put a checkmark next to these items, then click FIX CHECKED

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm


This next step is VERY important!

Delete the file you renamed! It was one causing the problems and you do not want it!

C:\WINDOWS\SYSTEM32\DRIVERS\cbidf2kh.bak

Then do this:
Download the Hoster from here http://members.aol.c...bee/hoster.zip. Press "Restore Original Hosts" and press "OK". Exit Program.

Reboot your computer in normal mode and post a new HiJackThis log to make sure everything is good!

Oh and you don't have to worry about the files in your HiJackThis folder. That's why we moved HiJackThis to it's own folder just incase we needed them :tazz:

Post a new HiJackThis log.

Michelle ;)
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#18
bogie

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Well Michelle, I'm getting excited. Things seem to be working quite well. A huge thank-you for all of your help so far. Here is my Hijack This Log after I have done everything you said in your last post.



Logfile of HijackThis v1.99.1
Scan saved at 12:06:26 AM, on 31/03/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\PrintKey2000\Printkey2000.exe
C:\Program Files\AboutTime\AboutTime.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Tony\Desktop\geeks\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.graq.org.au/
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Startup: AboutTime.lnk = C:\Program Files\AboutTime\AboutTime.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
O9 - Extra button: Free Surfer - {AFC3FA82-AD07-45cd-8B57-983435B9899E} - C:\Program Files\Free Surfer\FS20.exe
O9 - Extra 'Tools' menuitem: Free Surfer - {AFC3FA82-AD07-45cd-8B57-983435B9899E} - C:\Program Files\Free Surfer\FS20.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{4569D955-3D7A-452C-BE5B-69E932714954}: NameServer = 130.102.2.15 130.102.128.43
O17 - HKLM\System\CS1\Services\Tcpip\..\{4569D955-3D7A-452C-BE5B-69E932714954}: NameServer = 130.102.2.15 130.102.128.43
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: O&O Defrag 2000 (OOD2000) - O&O Software GmbH - C:\WINDOWS\system32\OOD2000.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
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#19
Michelle

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You should be excited, because your log is clean! ;)

Now, I highly recommend going to the Microsoft website, clicking on Windows Updates and installing any critical updates available, specifically Service Pack 2. http://www.microsoft.com

Great job on the clean up :tazz:

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
  • Firewall<= A firewall is definitely a must have. Two good free versions are Sygate and ZoneLabs.
And also see TonyKlein's good advice
So how did I get infected in the first place?

Michelle ;)
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#20
bogie

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:tazz: Well Michelle, you are looking at one very happy person. I thank you and Geeks to Go for your help with this problem. When you are new to this and you get a problem you just don't know where to start. So thank you.
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#21
Michelle

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You are very welcome! I'm happy to help :tazz:

This topic has been resolved and is now closed. If you have any problems and need it re-opened, please contact a staff member.
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