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IE not allowing Secure site browsing


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#1
doctortao

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I am asking this question for my Brother and Sister-in-law.

A few weeks ago IE stopped allowing them access to secure website like their Yahoo email, ebay account (not ebay itself; they just couldn't lok into their account) as well as the Windows update service. Bassically any page that offers secure login. I believe it my also prevent any login.

I installed the latest IE (beta I believe) but it didn't correct the problem.

I don't know what to do.

So I downloaded the latest Netscape and it works fine, except when you want it to mimic IE (the new Netscape allows you to do that in the lower left of the program screen), then it gives the same "can't browse to" page.

Any help would be appreciated.

drtao
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#2
computerwiz12890

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Hi doctortao!

Does your brother & sister-in-law happen to have Norton installed on their computer?
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#3
doctortao

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Nope
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#4
computerwiz12890

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ooo, a challenge! :whistling: It's been a while since I've seen this issue and Norton wasn't involved. :blink:

Uninstall Internet Explorer 7, by using Add/Remove programs. That should revert it back to IE 6. Now do the following:

Download Dial-a-fix from http://fileforum.bet...ll/1131569373/2

When you download it, double-click on it to extract all of its files. Then open the folder it creates. Double-click on the file called Dial-a-fix.

Put a check next to Fix SSL/HTTPS/Cryptsvc: (towards middle-right side). This will automatically check the sub-boxes too. Leave them as is.

Now click on GO at the bottom. When it is done fixing, restart your computer and see if your problem still exists.

Edited by computerwiz12890, 09 October 2006 - 11:34 AM.

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