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Problem accesing my hotmail account


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#1
Chilli72

Chilli72

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Hi, sorry if i put this topic in the wrong place. Its my first time using geeks to go

The problem is that i cannot access my hotmail account neither from my windows live messenger panel or directly from www.hotmail.com

my user name y passwords are ok, since i can log in to msn messenger

i have instaled also messenger plus live

if i try to access my hotmail account from any of the 2 ways i mentioned above, it takes a while an then appears the page as if didnt had an internet connection, which i do

Let me know please if more information is needed need

Would aprecciate any help

Thanks :whistling:
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#2
sari

sari

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Id like you to go to our malware removal forum - I can'tprovide the link from my PDA, but it's the first forum you'll see. There's a pinned topic at the top that tells you what to do if you have malware. I believe it's step 5 within that topic that tells you how to download and run Hijackthis. Follow those instructions and start a new topic in the Malware Removal forum, and paste your log into there (don't put it in this topic).

:whistling:

sari
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#3
james_8970

james_8970

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Here's the link if you have trouble finding it.
http://www.geekstogo...hp?showforum=37
James
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#4
warriorscot

warriorscot

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Hotmail does occasionaly go down from time to time as well, how long has it lasted, and if you havent logged in for to long the account will be deactivated.

Might try upgrading to Live mail(hotmail mk.2) or Gmail, try accessing from a different computer/browser.
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