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Question about AVG Anti Virus


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#1
knob

knob

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I have a question about using AVG Anti Virus. (I'm sorry if this might be in the wrong forum - I couldn't think of any other place to ask)

When I get the pop up telling me that I have a virus - what should I be doing to it?

Do I heal it?

or

Do I just move it to the virus vault?

I have been moving them to the virus vault.

Thanks!
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#2
dsenette

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generally (this goes with all virus software) a good practice is to move the item to "quarantine" (virus vault) first and see if it causes any issues (sometimes you'll get false positives...and if you delete the file...something will break) then once a month...if you don't notice any issues due to the quarantining...empty your quarantine to get rid of those files that have built up...this gives the least amount of chances that you'll delete something that wasn't supposed to be deleted
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#3
knob

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All the virus in my vault are for a trojan horse dialer (about 40 of them) from my windows temp folder.

So you are saying that I should just leave them in the vault or should I somehow delete them?

Thanks!
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#4
dsenette

dsenette

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for those (if you know it's a virus and has no ill effects) you just empty the vault...i'm not sure how to do that in avg...but i'm pretty sure there's an option for "empty vualt"
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