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New guy - hardware error 0x00996BC - HELP!


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#1
kyle@ibm

kyle@ibm

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Hello All.

First, i'd like to thank the owners of the site and the staff that provide such great help. I've browsed the forums for a while now when i needed an answer, and until now i've always found it.

So here's my dilemma. I'm working on a bosses computer trying to install Symantec (whole 'nother probem in itself!!) when this error pops up. It does it when the machines boots into windows, and at random both during operation, and idle. The error essentially states that it has caused a problem, and addresses 0x00996BC calling 0x0000000.

I'm not sure if this could be hardware related or not, so i'm putting his drive in another machine to rule that one out. If it doesn't rectify the problem, i'm at a loss as to the next step. Could it be RAM? Something software/registry related? Any advice at this point would be welcomed.

Please help! Thank you in advance.

Kyle @ IBM.

My apologies, the error is actually "0x009996BC", note the extra 9.

It says the memory at 0x000000 can't be written to.

TIA.
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#2
kyle@ibm

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Update, swapped the HD into a new machine with 1 - 512mb stick of RAM, still having the same issue.

I'm leaning towards a bad disk now.. anyone have thoughts on this? I'd much appreciate it!!
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#3
kyle@ibm

kyle@ibm

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...bueller?
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