When I try to change my password on my Netscape email acct, I hit submit & This message appears:
"HTTP Status 400 - Bad Request
Your browser sent a query that this server could not understand. The query could not be decrypted."
I dunno what it means. There's NOTHING at all like it in the Netscape Help section.
I've changed my password there before without a problem. That was months ago. Now it won't let me.
Has someone hacked into my email & put something there to prevent me from changing my password? Is this even possible? I deleted all my emails at once after I discovered this, but fear my private emails were compromised.
I've run 'trend micro' scans & Spybot S&D. I've cleaned all the bad stuff out using these. Nothing helped.
I'm still getting the same error message every time I try to change. I had NO problems changing all my other passwords. Even Paypal.
Coincidently, this was the only email acct had emails I wished to keep private. So, I'm in a bit of a pickle.
I've searched this forum somewhat & cannot find anything at all about a problem like this.
Netscape wants a $10.00 fee for help....
I'm afraid my emails may have been compromised before I deleted them all.
I pray someone can answer this....
Any help at all is welcomed & appreciated.
I don't understand MOST of what's in this forum.
I apoligize for my ignorance.
Thank you so much for your help.