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XP control panel,my computer, search inaccessible


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#1
paganbaby

paganbaby

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Hi:
When I try to access control panel, my computer, search etc. nothing happens. The pointer freezes up and I go to task manager to try and sort things out. I find that when I go to "processes" I find Dr. Watson listed. When I remove that it unfreezes the pointer. What gives and what to do about it? I have Symantec virus detector, AdWare and Giant cleaners. I clean frequently.
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#2
gerryf

gerryf

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hard to say...lot of bad stuff going around....

Post a hijack log in the malware forum and someone will be along to help you shortly. Those are three good programs, but they are only as good as their latest definitions.

Had one of these several days ago and it was a trojan loading through a win.ini file, of all places.
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#3
paganbaby

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Thanks for your reply. I have learned alot by checking the messages on the Geeks To Go site. I should have labeled my thread as a Dr. Watson problem from I am able to gather. I have performed all of the recommended downloads and am trying to post my "Hijack This" log. Since none of my buttons(search,control panel, my documents etc.) work and I can't seem to figure out why I can't copy and paste my above mentioned log file. The only way I was able to access "Hijack This" was by operating through "safe mode". Any suggestions would be appreciated. Also, should I start a new request under a Dr. Watson identification? Thanks again,
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