When trying to fix a problem it seems that the XP installation disk is a 'must have' and certainly can help in many ways.
I bought a laptop which had XP home preinstalled on it but only got a crappy (OEM) 'Product recovery disk' with it which when used will completely reformat my hard drive and reinstall XP.
Which is one of the last things I would want to do b4 getting a chance to fix the problem myself.
Although it was preinstalled on laptop I do have a genuine copy of xp home and should be entitled to this disk !!??
How can I go about getting my own XP home installation disk so I can use it with the product key on my 'certificate of authenticity' sticker on my laptop.
All I have is my OEM disk and we know the limited options it has (see above).
any help would be appreciated.