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updating problems


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#1
saraveza408

saraveza408

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im having a problem getting microsoft/windows to update.I 1st noticed this problem when I tried to upgrade my Internet Explorer to IE 7.And with the IE7 update it looked like everything was going to update fine & at the last step it said it couldnt finish updating & to go to my "TOOLS" menu & select "WINDOWS UPDATE".So I did all that & windows update stated the update was unsuccessful. & I cant figure out why.My laptops a XP by the way.
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#2
pip22

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If you have an active antivirus protection running, this could be interfering with Windows update, especially when installing IE7. You should disable any antivirus protection until update has finished.
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#3
saraveza408

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i have ccCleaner,Spy-bot,windows defender,ad-aware & AVG on my computer.Which of these do i need to disable or turn off?
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