Nortons antivirus (resident and up to date) is not much use here.
The system is in french, that slows me down a chunk.
Drivecleaner was also on here earlier and could be still around
On startup a popup appear "Page not available offline"
If you try to close it 2 or 3 times Nortons finds the trojans and infostalker. Same thing every time.
Then as time goes on the system gets slower until it crawls.
It was loading an IExplore process so I uninstalled IExplore (sort of). That didn`t fool it for long.
When she cannot work any longer I have told her (over the phone) to close the firefox process (CPU~90) using task manager. Then she can work for a time.
Compu is PIV3.0Gb HP with 512 Ram WinXP Home with SP2.
Noted HP had some issues with SP2
Randomly a web page opens trying to get to 126.96.36.199
When I went to safemode I had no screen and no icons.
I ran antispyware via taskmanager (painful but it works).
It found 130 cookies and 6 other things.
Panda found 2 viruses 16 spyware, 4 hacks and 1 dialer
Nortons found NOTHING hmmmmmm
As I don`t live here I tried at least removing cookies in firefox.
Needles to say after a reboot the !$%&* still doesn`t work.
This is my third visit of some duration.
I have on diskette text from combofix, antispyware, Panda and HJT.
I live 20 miles from here but await any reply.
Owner does a lot of web based research, could be a job to get all her work off of the HDD and use the restore partition but that is coming soon.
What a mess. Aaaaaahhhhhhhhhhhh!!! Thanks in advance for any help. I`m going home now bye