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Primary Hard Disk Drive 1 Not Found

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wayne christian

wayne christian


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I just got this DELL Dimension 4300 to repair for this guy. When I plugged it in, it automatically started without me pressing the on button. Then, it gives me the message iin the title. I tried to go to F2 and F1 (as instructed), without any results. I am needing to reinstall the "C" hard drive, but I cannot get past this screen. I have XP Professional running on this particular system. I also need to post this as it is on the screen too, Phoenix ROM BIOS Plus Version 1.10 AO2
I went into setup and turned Priomaery drive 1 off, but this didn't help, my other drives for the CD and the DVD I have turned off, but I still get the disk read error. I also do not know what the primary hard disk drive 1 is, as it says "unknown", but drive 0 has the serial number, so I know this is the hard drive I need to boot from, but I cannot get the system to stop trying to boot from the wrong drive, which I am assuming is that Drive 1 that it keeps going to when I restart. And if I change the mode on disk drive 1 to off I get the "disk read error please restart" etc...

Edited by wayne christian, 28 October 2006 - 01:00 PM.

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Hi Wayne
Lets look at the Diagnostic codes on the back of the machine.
Dell Diagnostic
Also in the bios have you checked the settings for the boot order?
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