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Trouble with SP3


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#1
fowlermj

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I recently updated my laptop (Dell Inspiron 600m) using automatic updates. 24 updates found, 23 installed. Update #3 would not install since a file (STDEDU.MSI) was not found on the required CD (which I no longer have). After looking around on various forums I have found several other people with this problem. Some suggest downloading the full update (~58mb), but upon installing that I have the same error.

No amount of searching has turned up this elusive file, and none of the posts I found have been resolved (many are dead threads with no resolution).

Any ideas on how to fix this or what to do?

Here's the full error that pops up during installation:

"The path 'Microsoft Office XP Standard for Students and Teachers' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'STDEDU.MSI' in a folder from which you can install the product Microsoft Office XP Standard for Students and Teachers."

That's where it all ends :whistling:

Any help is appreciated, and, as always, thanks for all your help in the past!

-M
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#2
Neil Jones

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The update requires the CD you installed from. Without it, you can't install this patch I'm afraid.
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#3
CJIS

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Why would Microsoft release an update that requires your CD?

Edited by CJIS, 29 October 2006 - 03:28 PM.

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#4
fowlermj

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Thanks for the quick replies!

I should have also mentioned that while I was researching the problem I found that many others have tried to install this update with the CD and have not been able to locate the file on it.

I'll have to take your word on it that this can't be resolved without the CD, though that does seem incredibly inconvenient for the one zillion or so people who can no longer find their restore or windows disks.

Also, it's kind of annoying to have to see that one update failed from here to, say, eternity and have no way to fix it :whistling:

Thanks though!

-M
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#5
spencer60

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I have two inspiron 600m laptops from dell and when I downloaded the microsoft sp3 to both of them and I began having major problems with both of them. When I downgraded back to the sp2 everything started working again. I have spent so many hours fixing these two laptops it is unreal. I don't know what dell did but these things are a mess.
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