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Random Disconnects but connection fine!


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#16
molesses

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Okay, I've hooked the cable modem right to my pc and it still happens, so I guess that means its not the router. Must be the modem?
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#17
SpaceCowboy706

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it would have to be the modem or the coax , because all three pc's are affected. I would schedule a service call with your isp... Keep me posted on how it goes.
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#18
molesses

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i'll give them another call, I called them months ago and they said it wasn't their fault, I'll have them send someone over or give me another modem, since i believe i'm renting this one.

also, i notice when I randomly lag in game, I still can get server messages and hear people talk thru the ingame voice chat system, so its like only certain packets are not getting through.

i'll post again when there are any changes

thanks for everything you've been awesome help so far!!!!!!
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#19
molesses

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Okay, I got the ISP to send someone out this saturday, so I won't post untill then.

thanks again for all your help!!!
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#20
molesses

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So the problem was finally fixed. I called the isp before in the past and they blew me off the first time, but after getting someone here to look at it, well it was pretty simple. I had the cable modem hooked up to the amplifier. now after it being hooked up for over a year it started giving me that issue, all that the cable service guy had to do was split the wire so the internet cable goes right to the cable modem and the tv cable went to the amplifier-then to the tvs.

this made me pretty mad since when I had the cable internet installed the guy from the ISP didn't have any amplifiers with him, so he told me to buy one at radio shack and install it myself, he never said to not put the internet cable through the amplifier and now my ISP is charging me over $100 dollar for the 15 minute service call on a part that wasn't their property....

so to make a long story short; don't have your cable modem hooked up to an amplifier.

thanks for all your help again!
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