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#1
revenga

revenga

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When I restarted my computer the screen went black and said "Alert system batter voltage is low" I have no idea what that means. Also it gave me the option to press f1 or f2. It told me to press f2 to go to some kind of system option. I looked at what it said when i pressed f2 and i didnt want to mess with the settings untill i knew what to do. Please help me.
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#2
peterm

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Hi Revenga
This normally points to a CMOS battery going flat.
A little bit more info please.
Are you using a surge protector
What kind of computer is this, Make & model please (is it a dell)
Cheers
Peterm
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#3
revenga

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Yes it is a dell, xp. I dont know what a surge protecter is but if it is basic on a dell then i would have it, and if it is a battery going flat are they expensive to replace?
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#4
peterm

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Hi Revenga
Could you please tell me the model of your dell computer.
A surge protector goes between your wall outlet and your computer.
They can look a bit like a power board or a double adapter. you plug your computer in to this and then this plugs into the wall outlet
Surge protector 1
Surge protector2
If you have one of these then that could be giving the error message. If not then we will have to look at replacing your onboard battery. They are not expensive - much like a watch battery.

Cheers
peterm

Edited by peterm, 30 October 2006 - 05:23 PM.

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#5
revenga

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No i don't have a surge protecter. Should I get one? And all the information I could find for now is .....

System:

Microsoft windows XP
Professional
version 2002
service Pack 1


Computer:

Intel®
Pentium® 4 cpu 2.60ghz
2.59ghz
512 mb or ram


Thank you
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#6
peterm

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Is there anything on the case saying Dell Dimension e520 or 9200 etc
or Optiplex we really need a model number
this should be on the outside of the case
Desktop or Laptop?

Edited by peterm, 30 October 2006 - 09:31 PM.

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#7
wmerideth

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Go to this website and click on the tab that says original configuration. You can then put in your service tag info (The service tag is a five- to seven- digit alphanumeric code) and it will tell you your system info. The service tag should be found on a sticker on the side or back of your system.

Once you put in that number, it shoud bring up the info on your particular system. Tell us what is says for the system type.
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#8
wmerideth

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oops...forgot to add the web site info.....sorry

http://support.dell....o...=dhs&~tab=3
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#9
revenga

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Oh sorry... I found it.. It is a dell demension 8300
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#10
peterm

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Does this look like your computer

Attached Thumbnails

  • Dimension_8300.jpg

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#11
wmerideth

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My guess is that its probably the CMOS battery going bad.

Go to this site and it will tell you step by step what you need to do. I would print out the instructions and diagrams so you can refer to them as your doing it.

http://support.dell..../sm/battery.htm

If you have any questions before doing it, give us a yell :whistling:
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#12
wmerideth

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OH....forgot to mention this....you really need to get a surge protector after you get this problem fixed. I have seen numerous systems get messed up after surges in their power line.
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#13
revenga

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Yes that is my computer.
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#14
wmerideth

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Have you looked over the instructions for replaceing the battery? Do you think that is somthing you would be comfortable with doing yourself?
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#15
revenga

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Yes I did look over the instructions. Ill need to look inside my compter first to see if i would be able to and i probably can. My main problem with that is that I dont know where to get the battery. Would a "Staples" have them, or just a basic compuer store?
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