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winantivirus 2006 problems


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#1
bratacos

bratacos

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I hope u can help me.

in the last week i have keepin reseaving a warning in the bottom right corner that says that "i may have a harmfull software or program" in my computer so they recommended that i installed Win antivirus pro 2006.
It allso said that my antivirus program was disconnected witch it wasn't so i ran a scan with adaware and spybot with found 15 kookies and a lot of spyware (winvirus 2006 as one of them. i deleated them all but next time i turned on the computer it was the same problem. at the same time i resieved new viruses such as ERRORSAFE ADDCLICKER and a Raze spyware. norton couldnt remove them at once but after a few minutes they found and removed them.
next reboot same story.

Please help me ive read that this win antivirus 2006 is a mean one.

Ive noticed that a lot of the questions here need a report from hijack this so here is my report

If u need more info please say so.

Logfile of HijackThis v1.99.1
Scan saved at 10:57:44, on 02-11-2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe
C:\Programmer\ScanSoft\PaperPort\pptd40nt.exe
C:\Programmer\Brother\ControlCenter2\brctrcen.exe
C:\Programmer\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programmer\Java\jre1.5.0_07\bin\jusched.exe
C:\Programmer\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Programmer\DAEMON Tools\daemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmer\Messenger\msmsgs.exe
C:\Programmer\Fælles filer\Ahead\lib\NMBgMonitor.exe
C:\Programmer\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Programmer\Belkin\Bluetooth-Software\BTTray.exe
C:\Programmer\Norton Utilities\SYSDOC32.EXE
C:\PROGRA~1\FLLESF~1\Nokia\MPAPI\MPAPI3s.exe
C:\Programmer\Belkin\Bluetooth-Software\bin\btwdins.exe
C:\Programmer\Norton AntiVirus\navapsvc.exe
C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Programmer\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmer\iPod\bin\iPodService.exe
C:\Programmer\Fælles filer\PCSuite\Services\ServiceLayer.exe
C:\Programmer\Fælles filer\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Programmer\Fælles filer\PCSuite\Services\NclBTHandler.exe
C:\Programmer\Internet Explorer\iexplore.exe
C:\Documents and Settings\Thomas\Skrivebord\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.dk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Programmer\Fælles filer\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Programmer\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Programmer\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Programmer\Brother\Brmfl05a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Programmer\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmer\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmer\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Programmer\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmer\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programmer\Fælles filer\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Programmer\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [PcSync] C:\Programmer\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [BitTorrent] "C:\Programmer\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programmer\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Norton System Doctor.lnk = C:\Programmer\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: Status Monitor.lnk = C:\Programmer\Brother\Brmfcmon\BrMfcWnd.exe
O8 - Extra context menu item: &Clean Traces - C:\Programmer\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Programmer\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Programmer\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send til &Bluetooth - C:\Programmer\Belkin\Bluetooth-Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmer\Belkin\Bluetooth-Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmer\Belkin\Bluetooth-Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Programmer\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey) - https://netbank.dans...B/e-Safekey.cab
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Programmer\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Programmer\Belkin\Bluetooth-Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmer\Fælles filer\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programmer\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Programmer\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Programmer\Norton AntiVirus\SAVScan.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmer\Fælles filer\PCSuite\Services\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\Programmer\Speed Disk\nopdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe

Before this report i once again receaved and deleted 1 virus 15 cokkies and 12 dpyware programs

Please help me if u can

Your sensirely

Bratacos :whistling:

Edited by bratacos, 02 November 2006 - 04:06 AM.

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#2
jamielaw

jamielaw

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Welcome bratacos! :whistling:

I will be helping you under the guidance of one of our expert coaches.

Please give me a little time to get back to you with instructions.

Thanks
Jamie
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#3
jamielaw

jamielaw

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Hey bratacos

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

Rename Hijackthis:

1. Locate the program Hijackthis.
2. Select the file, right-click and select Rename.
3. Please change the name to: jamielaw
4. Then please could you post a new Hijackthis log.

Vundo Fix:

Please download VundoFix.exe to your desktop
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt in your next reply.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

Update Java:

Your version of Java is now outdated. Java vulnerabilites are commonly exploited by viruses so I strongly recommend you update. Click here to download the latest version of java ( Java Runtime Environment (JRE) 5.0 Update 9 ). Please install it and then reboot your computer.

Remove the older versions of Java:
  • Click Start, Control Panel, Add/Remove Programs.
  • Delete all Java updates except J2SE Runtime Environment 5.0 Update 9
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Download Clean.bat to your desktop: This file is used to clean out your TEMPORARY and PREFETCH files.
http://www.thatcompu...loads/clean.bat Save it on your desktop for later use

Kaspersky Online Scanner
Go to http://www.kaspersky.com/virusscanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post with another HJT log.
Please can you include the following logs in your next reply - they may need separate posts to stop them getting cut off:

C:\vundofix.txt
Kaspersky log
A new Hijackthis log

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