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Computer not keeping time


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#1
shanpan

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Hi,

I have a Toshiba M100 laptop with XP Home (SP2).

I use outlook to keep track of all of my appointments and business information.

On November 1st I noticed that the time was wrong when I turned the computer on. This has never happened before.

I went into the control panel and corrected both the time and the date.

A while later I noticed that the time was incorrect again.

This keeps happening!

An hour and a half ago I reset the time, it now says the time is over an hour ago even though it was accurate for a while.

Is there some kind of Halloween virus out there that I could have picked up. The timing seems a bit too conincidental.

Any help to resolve this problem is greatly appreciated. I rely on the alarms to keep my students coming and going at the correct time.

Thanks in advance.

Shannon
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#2
Retired Tech

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How old is the PC

If you right click the clock and use adjust date and time, does it adjust or give an error
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#3
shanpan

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The laptop is only 5 months old.

When I adjust the time/date manually it allows the change and keeps time for a while, but then changes again.

I've also tried the internet synchronize and the same thing happens. It resets itself after a bit.
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#4
Johanna

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Are you in the US? Perhaps your laptop is synching with a server that isn't on the same time as you when you go online? (For example, my VCR thinks it's in Indiana) Try pinging the World Time Server.
http://www.worldtime...m/atomic-clock/
Let us know if that helps.
Johanna
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#5
shanpan

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I had already tried this using the time setting internet sync in the control panel.

I am in Canada, and the sync is set to reflect that.

Once I set the time it stays on track for a while and then suddenly it will go back a few days on the calendar and to a completely different time.

That is why I wondered if I had picked up some kind of weird virus.

I have run a complete Norton scan and nothing shows up as a problem.
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#6
Johanna

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On a desktop machine I would tell you to replace the CMOS battery, but with a laptop you could void any warranties by opening it up. Is the laptop still under warranty? I don't think you have a virus or a Windows problem, sounds like hardware. Let's see if someone else has an idea, and if not, I'll move this thread to hardware for the experts there.
Johanna
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#7
shanpan

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Thank you.
I do have an extended warranty on this machine.
I'll wait to hear any more suggestions.
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#8
tenzi

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hi ,
I have this same problem with me .. i been changing to the correct time all the time for some time now .. my hp desktop is only 10 months old . u think its the cmos battery problem thats casuing the problem. I have checked and ticked on automatically synchronize with an internet server time.windows.com. i b happy enough if u could shed some light on this issue
thnks




On a desktop machine I would tell you to replace the CMOS battery, but with a laptop you could void any warranties by opening it up. Is the laptop still under warranty? I don't think you have a virus or a Windows problem, sounds like hardware. Let's see if someone else has an idea, and if not, I'll move this thread to hardware for the experts there.
Johanna


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