Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Sony DW-D56A slim 8x DVD+/-RW


  • Please log in to reply

#1
DarrenZ

DarrenZ

    Member

  • Member
  • PipPip
  • 22 posts
I am using a Dell Inspiron 6000 with Windows XP. The problem I am having is with my Sony DW-D56A slim 8x DVD+/-RW drive. If seems that the drive no long exists. If I look in My Computer there is no D:/ drive listed.

If I go into the device manager the drive is listed but with a yellow exclamation mark. When I go into the drive properties under the general tab it says "windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

I have tried to reinstall the driver using the Windows Based Firmware Flash Utility update for "Sony DW-D56A Slim 8X DVD+/-RW Drive that came from the Dell support site. When I try to run this utility I get an error message saying "No matched drive detected. This utility is only for the SONY DVD+-RW DW-D56A drive". It then says "Detected Drives : ". It does not detect a drive.

I should also note that the drive does open and close properly and the green light does come on when the computer boots up and when I put a CD in the drive and close the door. It sounds like the computer is trying to find the drive.

I have no idea why this is happening but I can tell you that I have installed the latest version of itunes and internet Explorer recently and removed some other software titles from my computer. If someone could please help me out I would really appreciate it. Thanks in advance.
  • 0

Advertisements


#2
austin_o

austin_o

    Retired Staff

  • Retired Staff
  • 2,089 posts
Greetings! You could try running the cd gone patch at http://www.geekstogo...ne-t109781.html
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP