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Help plzzz...im going crazy:(


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#1
KayPrincess

KayPrincess

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my computer(windows XP) cant read any of my USB connections..like when I connect the USB wires for my camera or ipod..it reads"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it"..i tried everything it told me to..but nothing works :whistling: can anyone help me in what to do?Id really appreciate it.thanks
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#2
LiquifiedSkittles

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Did it just recently start doing that? Have the USB connections worked before?
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#3
fleamailman

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Hi, welcome to this site
remember we are working blind so bare with us
to help others reply to your question
if you haven't mentioned it yet:
- what model of computer
- what os, XPpro or home
- how old is it

ideas
first disconnect USB devices

runbox command
- press keyboard buttons: winkey + r
- paste in the slot: prefetch
- press: enter
(the prefetch folder opens)
- press: ctrl + a
(select all is the same)
- press: shift + del
(deletes without prompt)

runbox command
- press keyboard buttons: winkey + r
- paste this in slot: devmgmt.msc
- press: enter
- check to see if there are any yellow blobs on in disk drives
(means drivers are now missing)

runbox command
- press keyboard buttons: winkey + r
- paste this in slot: diskmgmt.msc
- press: enter
- see if the drive has a letter asigned
(I don't think this is it because you can see the drive meaning it has but..)

question
- do you have the drivers stored
- if yes, uninstall the usb driver in devmgmt.msc
(same place you looked to see if yellow blobs were present)
- right hand click drives choose: scan for hardware changes
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#4
KayPrincess

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its been saying this since yesterday...never happened before..here's what it shows

Posted Image


and

Posted Image



i dont remember removing the USB device :whistling:
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#5
LiquifiedSkittles

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My suggestion would be to run System Restore, have you tried that
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#6
fleamailman

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to help others reply to your question
if you haven't mentioned it yet:
- what model of computer
- what os, XPpro or home
- how old is it


yes, you can do system restore

runbox command
- press the buttons: winkey + r button
- paste this to slot: %systemroot%\system32\restore\rstrui.exe
- press: enter
- choose a date prior to the problem

but the simpliest idea is
- uninstall the driver if you have the driver stored, do you
then reinstall the driver
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