Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Office Pro 2003


  • Please log in to reply

#1
mcleo5

mcleo5

    New Member

  • Member
  • Pip
  • 2 posts
I haven't been able to update Office for a couple months.


Office Update is unable to check for updates
The Office Update site is unable to check for updates on this computer. This may be happening because of one of the following reasons:

You do not have administrative privileges for this computer.
There is a network problem and the detection catalog used by the Office Update site failed to download. Go back to the Downloads home page and try running detection again.
Windows Installer patch files (.MSP files) from previously applied Office updates are missing from the \Windows\Installer hidden directory on your computer. MSP files are stored on your computer after update installation completes because they need to be referenced for future update operations. If the files are missing you will not be able to apply Office updates. You may also be unable to uninstall Office products as a result of the same problem. Please contact Microsoft Product Support Services for assistance.
You installed Office updates in the past and then upgraded from Windows Installer version 1.0 to Windows Installer version 1.1. For more information see the KB article Windows Installer May Prompt for Install Source if Unavailable.
  • 0

Advertisements


#2
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
See if Microsoft Update will look for them

http://update.micros...t.aspx?ln=en-us
  • 0

#3
mcleo5

mcleo5

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Windows update shows that everything is up to date.
  • 0

#4
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Did you use Microsoft Update?

Windows update checks windows, Microsoft Update checks all installed Microsoft products
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP