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yellow question mark help


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#1
piprumsey

piprumsey

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hi i have a yellow question mark telling me i have a critical system error and a red dot saying the same thing.

here is my hijackthis logfile

Logfile of HijackThis v1.99.1
Scan saved at 15:04:26, on 07/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\PROGRA~1\Grisoft\AVG7\avgwb.dat
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Common Files\{287CCE4B-067F-2057-0719-06022006002c}\Update.exe
C:\WINDOWS\system32\ishost.exe
C:\WINDOWS\system32\ismini.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\pips stuff\downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: Protection Bar - {fe2d25c1-c1db-4b5e-9390-af1cb5302f32} - C:\Program Files\PCODEC\iesplugin.dll (file missing)
O3 - Toolbar: Safety Bar - {052b12f7-86fa-4921-8482-26c42316b522} - C:\Program Files\Safety Bar\SafetyBar.dll
O3 - Toolbar: ToolBar888 - {C004DEC2-2623-438e-9CA2-C9043AB28508} - C:\Program Files\Common Files\{387CCE4B-067F-2057-0719-06022006002c}\MyToolBar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Comodo Firewall] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvmaj.dll,startup
O4 - HKLM\..\Run: [syyrkde.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\syyrkde.dll,rxbayg
O4 - HKLM\..\Run: [fwjwtrc.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\fwjwtrc.dll,gcfgeec
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\Data\resources\reader_sl.exe
O8 - Extra context menu item: &Search - http://edits.mywebse...?p=ZRxdm516YYGB
O8 - Extra context menu item: Image Converter 2 ??? - C:\Program Files\Sony\Image Converter 2\menu.htm
O8 - Extra context menu item: Transfer with Image Converter 2 - C:\Program Files\Sony\Image Converter 2\menu.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: died - {7fa55359-7223-410f-bc82-efb3e3ded07f} - (no file)
O21 - SSODL: archenteric - {d7bdd42a-7e69-4bb8-aac3-d76ff65a3aa3} - C:\WINDOWS\system32\impgsje.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
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#2
Daemon

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Click here to download SmitfraudFix (by S!Ri). Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log in your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!
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#3
piprumsey

piprumsey

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hello this is the smitfraudfix log
SmitFraudFix v2.119

Scan done at 17:29:12.89, 07/11/2006
Run from C:\pips stuff\misc\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\impgsje.dll FOUND !
C:\WINDOWS\system32\ishost.exe FOUND !
C:\WINDOWS\system32\ismini.exe FOUND !
C:\WINDOWS\system32\issearch.exe FOUND !
C:\WINDOWS\system32\ot.ico FOUND !
C:\WINDOWS\system32\drvmaj.dll FOUND !
C:\WINDOWS\system32\components\flx?.dll FOUND !
C:\WINDOWS\system32\components\flx??.dll FOUND !
C:\WINDOWS\system32\components\flx???.dll FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\james rumsey


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\james rumsey\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\JAMESR~1\FAVORI~1

C:\DOCUME~1\JAMESR~1\FAVORI~1\Antivirus Test Online.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\Safety Bar\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components



»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{d7bdd42a-7e69-4bb8-aac3-d76ff65a3aa3}"="archenteric"

[HKEY_CLASSES_ROOT\CLSID\{d7bdd42a-7e69-4bb8-aac3-d76ff65a3aa3}\InProcServer32]
@="C:\WINDOWS\system32\impgsje.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{d7bdd42a-7e69-4bb8-aac3-d76ff65a3aa3}\InProcServer32]
@="C:\WINDOWS\system32\impgsje.dll"



»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End
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#4
Daemon

Daemon

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OK good. Please print out or copy these instructions to Notepad as the internet will not be available to you at certain points of the removal process (whilst in Safe Mode). If there's anything that you don't understand, ask your question(s) before moving on with the fix.

Reboot into Safe Mode. You can get there by restarting your computer and continually tapping F8 until a menu appears. Use your arrow to highlight Safe Mode then hit enter.

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually.

When back in Normal Mode, click Start>Settings>Control Panel>Display>Desktop>Customize Desktop>Web and uncheck "Security Info" if present.

Please post the new rapport.txt log along with a new HijackThis Log in your next reply.
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#5
Daemon

Daemon

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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