The support department are requesting this info how do i keep this basic and still keep my privacy as i don't want them to have info that could be used to to gain access to my computer i know it sounds paranoid but just want to be careful the info they get isn't anymore than they need what they want is below so what should i do now. Thank you
thank you for your inquiry.
The patches you have detailed are indeed correct.
Please provide the following information:
• Direct X diagnose.
To create the DxDiag.txt, please do the following:
a) Run DXDIAG.EXE from your Start menu (click Start, Run... then type "dxdiag"
and hit Enter)
b) Click the "Save all Information" button, located at the bottom of the
c) Save the file as "dxdiag.txt"
d) Attach the file "dxdiag.txt"
To create the MSInfo32.txt, please do the following:
a) Run MSINFO32.EXE from your Start menu (click Start, Run... then type
"msinfo32" and hit Enter)
b) Click the "Export to txt" button.
c) Export the file as "Msinfo32.txt" (do not save it as a system-nfo file).
d) Attach the file "Msinfo32.txt"
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