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#1
pinkey8

pinkey8

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i have windows me and for weeks now my computer wont shut down i get orange and black lines i formatted my hard drive thinking maybe i lost some files or some went bad but it still wont shut down i have tried just about everything i set the shutdown to 0 i did evrything to it ,can some one please tell me why im getting this problem?
linda
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#2
pip22

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Hi Linda. This page may help troubleshoot your problem:

http://support.micro...spx?kbid=273746
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#3
pinkey8

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THANK YOU I WILL TRY WHAT IT SAYS.
LINDA
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