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script error when i sign into help and support

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suspicious script is stopped, its in the health binaries directory,
i think that someone has accessed the computer and changed permissions to do some rewriting, and controlling of my system,
even the browser is full of codes.
im not sure the name of this , viral locator? but the pc doctor dosnt find a virus nor macafee.
so im searching the data base and the word application bumps me off line.
so im afraid to perform too much before you advise me
i appreciate your help

2006/11/11 14:11:31
2006/11/11 14:11:31 Script error:
2006/11/11 14:11:31
2006/11/11 14:11:31 Message : Object doesn't support this property or method
2006/11/11 14:11:31 Url : hcp://help/tshoot/tsctlLoad.htm
2006/11/11 14:11:31 Line : 20
2006/11/11 14:11:31 Character: 2
2006/11/11 14:11:31 Code : 0
2006/11/11 14:11:31
\ information\catalog.wci.

Error Code: 0xC000006A
the Network Card with network address 001731110F50.
some issues on computer mgt. applications and secuirty
but i cant open help or view system as they get stopped by script error.

is this enough for a diagnosis?
thank you for your help

im missing a driver as well under oks
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