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Some help removing ist.istbar spyware[RESOLVED]


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#1
pgabes

pgabes

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Hi there,

I need some help removing spyware ist.istbar. I have tried several options mentioned on this site, but not succesfull yet.

Please help! Greetz from Pjet (Removed e-mail address)


Logfile of HijackThis v1.99.1
Scan saved at 22:53:58, on 28-3-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Eigenaar\LOCALS~1\Temp\Tijdelijke map 2 voor hijackthis.zip\HijackThis.exe
C:\Program Files\CCleaner\ccleaner.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nu.nl
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.navreg.co...ex.asp?siteid=8
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O3 - Toolbar: (no name) - {FAA356E4-D317-42a6-AB41-A3021C6E7D52} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O5 "LPT1:" /M "Stylus C62"
O4 - HKLM\..\Run: [Windows Sound Manager] SndMon32.exe
O4 - HKLM\..\Run: [NdsHbtiZ] C:\WINDOWS\kikekqw.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunServices: [Windows Sound Manager] SndMon32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Windows Sound Manager] SndMon32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Edited by don77, 28 March 2005 - 08:59 PM.

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#2
don77

don77

    Malware Expert

  • Retired Staff
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Hi pgabes and welcome,
I have edited your post to remove your e-mail address,,

Need you to do a few things here, You have a nasty worm running on your system,

Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Drag HJT into this new folder please,

Next,
Please open HJT> Click on the Config button> Click >Misc. Tools > Click > Open Process manager> Highlight “SndMon32.exe “ >Click> Kill process>
Next click the scan button and put a check mark next to the following, close all open windows , Click “ Fix Checked”

O3 - Toolbar: (no name) - {FAA356E4-D317-42a6-AB41-A3021C6E7D52} - (no file)
O4 - HKLM\..\Run: [Windows Sound Manager] SndMon32.exe
O4 - HKLM\..\Run: [NdsHbtiZ] C:\WINDOWS\kikekqw.exe
O4 - HKLM\..\RunServices: [Windows Sound Manager] SndMon32.exe
O4 - HKCU\..\Run: [Windows Sound Manager] SndMon32.exe


Reboot to safe mode ( by tapping the F8 key on start up ) make sure you can view all hidden folders/files View Hidden Folders search for and delete the following in BOLD

SndMon32.exe
C:\WINDOWS\kikekqw.exe

Restart your computer,

Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first.
Run a scan with Ad-aware and have it fix all it finds please
Restart your computer
Restart HJT and post back a fresh log
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#3
pgabes

pgabes

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Hi don77,

Thnx for your help. As far as I can see. the computer is clean. Herewith you can find the log of HJK.

Greetings from Amsterdam,
Pjet. :tazz:

Logfile of HijackThis v1.99.1
Scan saved at 18:43:19, on 3-4-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.nl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nu.nl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.nl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nu.nl
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.navreg.co...ex.asp?siteid=8
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O5 "LPT1:" /M "Stylus C62"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
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#4
don77

don77

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  • Retired Staff
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Indeed it does pjey,

Nice job your log is clean !
How is it running ?
Please use the following suggestion to help prevent reinfection

Download the following program, For keeping crap off your system to begin with
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests. Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restrict the actions of potentially dangerous sites in Internet Explorer.
Download Spyware Blaster

Keep Ad-aware and Spybot handy, Check them for updates prior to running and run them weekly
Same with your Anti Virus,

For an added check run an online virus scan, you can use one of the 2 below,
TrendMicro's HouseCall
ActiveScan

Be sure and give the Temp folders a cleaning out now and then as well, Make sure after you clean your Temp files to empty out your Recycle bin as well.
For ease use the following program
Download and install Cleanup
Run "Cleanup" and when it has finished, Reboot

Remeber to Check Windows for updates

Probably a good time to create a new restore point See Here Name it clean or something like that,
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#5
don77

don77

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  • Retired Staff
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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If your the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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