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Unable to Install on XP


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#31
Celtic_symphany

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when I shutdown, it says that there are updates to be installed...it says that it's installing update 1 of 1 and not to shut down the computer but it just hangs there and doesn't shut down...any ideas?
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#32
emery

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Maybe it's just doing it's thing, installing updates?

Or do you mean it does this every time you turn off your machine?
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#33
Celtic_symphany

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I've left it for 3 hours once just to see would it work...it didn't...this happens every time
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#34
emery

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What if you try to download the updates from microsofts website? does that give you the same problem?

http://windowsupdate.microsoft.com/
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#35
Celtic_symphany

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it tries to install it but windows installer stalls when setting up the installation...
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#36
Guest_rushin1nd_*

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try doing a simple cleaning using disk clean-up go to all programs

find that in accesseries under system tools

then clean out your prefetch folder from start >>run>>prefetch>>click ok

then go to edit and select all

on any blue file click delete

then go to my computer>>open c:drive>>open windows folder>>look for windowsupdate>>should show as note pad empty it or delete all

reboot then try updates again

Edited by rushin1nd, 03 December 2006 - 07:51 PM.

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#37
Celtic_symphany

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no luck...could I be dealing with a virus?? I've noticed lots of semmingly insignificant folders in my C drive and when I open C:\Windows...ie: folders named 0ab8f836582595fc2eca56 (that's just one folder...there are MANY)....does this have any signifigance?
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#38
Guest_rushin1nd_*

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are there anything in those folders

or post a hijack log if theres malware youll be sent to the malware forum
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#39
Celtic_symphany

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in the folder I posted, there are 3 items...$shtdwn$.req,msxml4-KB927978-enu and msxml.msi....I'll look over the virus help forum to see bout the hijack log
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#40
Guest_rushin1nd_*

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well dont delete anything till your clear from malware forum

just do a hijack post
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#41
Celtic_symphany

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will I post it here or in malware?
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#42
Guest_rushin1nd_*

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the moderators are comfortable with possible infection being posted in the malware forum

so post it there
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#43
Celtic_symphany

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ok...ty
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