[chialeuse]

Hello,

Some lines shaped like an "L" have apeared in all of my documents and I can't remove them.

Thank you very much for any help.

Mia

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Which version of Word do you use? Is it totally updated? Have you recently upgraded?

Please attach a screen shot so we can see exactly what you've got? Do these unwanted characters show up on the screen as well as the printed page?

Did these characters just show up? Do you now see them on a document that previously didn't have them or do they appear only on newly created documents?

[piper]

Which version of Word do you use? Is it totally updated? Have you recently upgraded?

Please attach a screen shot so we can see exactly what you've got? Do these unwanted characters show up on the screen as well as the printed page?

Did these characters just show up? Do you now see them on a document that previously didn't have them or do they appear only on newly created documents?

[chialeuse]

Here are a few specifications: I use Word 2003 SP2. I have always done the updates. The unwanted characters don't appear on the printed page. They appear on my new documents and on my old documents that didn't have them before. The screen shots is attached.

Mia

Attached Files

•  Doc1.doc   109KB   13 downloads

[piper]

Those look like text boundary marks. In Word, click Tools menu, Options, View tab. Is Text Boundaries (under Print and Web Layout Options) checked?

[chialeuse]

No Text boundaries is not checked....

[piper]

Back in Tools, Options, Compatibility tab, verify that Recommended Options for is set to Microsoft Word 2003. Also see is anything under Options is checked.

Did you upgrade from another version, and if so, which?

[chialeuse]

I bought Word 2003 new. Reccomended options is set for windows 2003 and no option is checked.

Mia

[piper]

Try a Detect and Repair from the Word Help menu. Those marks aren't default behavior.

[chialeuse]

I did detect and repair and the line disappeared, but I now have a new problem. Everytime I start Word now, a window installer window opens saying and after and other window opens. Basically, what it says is "put the office cd back in". i don't know how I did that and I don't know were the office cd is. However I still end up being able to open word.

[piper]

Try this:

Control Panel
Add/Remove Programs
Scroll to Microsoft Word
Click the Change button
Choose Add or Remove Features
Check "Choose Advanced Customization"
Hopefully the next screen will present Word with a HardDrive icon/button next to it. Click on that Hard Drive button and choose Run from My Computer.

Click OK (or Next) to finish.

[chialeuse]

Finally I found my microsoft cd's!! Everything is back in place, thanks for your help

Mia