I have a Microtek scanner ~ model V6USL
I've had it about 6 years..but it's occasionally used and haven't really had any issues - until I got my new machine last may. I've had to reinstall the software 5-6 times for it to recognize it... It was working fine ~again ~ until I had to move my desk and all it's USB children. Now, it responds to commands (preview, scan..etc..) but there is no image..? it's all white! What's even stranger is that the cover to my scanner - is dark gray/Black.. I've changed cords and USB ports...I have no idea what is going on...can ya help me?