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Automatic Restart/Shutdown and computer gets hung


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#1
global_warning

global_warning

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i have been having this problem for some time now
whenever i am browsing the web my computer just restarts on its
own or hangs up sometimes without any error message at all.
I often lose important info. i am working on while on the net.
It happens quite frequently now.
Would appreciate some advice
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#2
piper

piper

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Is your OS totally updated with all service packs and patches?

Look at this Microsoft article http://support.microsoft.com/kb/316416 to see if this applies.

I'd suggest running Chkdsk and SFC /scannow (be sure to have your Windows CD available).

Do you have antivirus software and is it updated? Do you run scans regularly?
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#3
global_warning

global_warning

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I hav norton as well as avg
so viruses r not a problem
i ll try updating my dsl modem drivers
if it doesnt solve the problem i will tell u again
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