My pc has recently recovered from a serious malware problem. Unfortunately, now I can't get my printer to reinstall. My printer is a HP Photosmart 8050 which has previously been working on the same pc. Frequently got messages from microsoft saying that there was an problem and hp software was the problem, therefore when pc was playing up I uninstalled the software to see if that would help. It didn't.
After malware problem was resolved I tried to reinstall printer using software download from hp website but keep getting errors. These include:
Windows could not load the installer for Volume. Contact your hardware vendor for assistance.
Print spooler service not running
RPC server unavailable
I have accessed services.msc and made sure print spooler is on auto and started but still get error message.
I don't know what else to try. I hope somebody can help me.
Thanks in advance