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Win XP Pro


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#1
Josiah_Fordahl

Josiah_Fordahl

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Hi, My computer is getting the blue screen of death alot - especially when I run windows cleanup or itunes while watching a video. It also freezes up- it restarts randomly, more and more frequently ie7 gets errors and shuts down- windows media player 11 also gets errors and shuts down -It is all around driving me nuts!
Can someone PLEASE HELP ME!!!???
Where do I start- what do I do. How can I get my computer working properly!?
Thanks!!!!!!!


-Josiah

Edited by Josiah_Fordahl, 01 December 2006 - 10:25 PM.

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#2
Guest_rushin1nd_*

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whats error code you get

you must get stop error
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#3
Josiah_Fordahl

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It says something like IRQL_LESS_BUT_NOT_EQUAL.....
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#4
Guest_rushin1nd_*

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0x0000000A: IRQL_NOT_LESS_OR_EQUAL

is that error your getting
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#5
Josiah_Fordahl

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it might be, I will try to get the error write it down and then come back online, BRB

-Josiah
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#6
Guest_rushin1nd_*

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need to know what you were doing at the time the error occured

playing game

switching users

anything
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#7
Josiah_Fordahl

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It says, " Stop: 0x0000000A ( 0x43827A76,0X00000002,0X00000001,0X804EDA4B)

It stops when I have CleanUP running, or Disk Cleanup - or Itunes Video, or Windows Media Player 11(running video)....
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#8
Guest_rushin1nd_*

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im gonna need to do a research on your error

in the mean time

from start>>CONTROL PANEL>> SYSTEM>> HARDWARE>>DEVICE MANAGER >>ARE THERE ANY YELLOW OR RED MARKS..................ESPECIALLY NEAR SOUND VIDEO AND GAME CONTROLLERS
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#9
Josiah_Fordahl

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There are no issues, Microsofts website says that I should reinstall windows, Which I have already done-

http://support.micro....com/kb/314063/
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#10
Guest_rushin1nd_*

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whats your model of computer and the make of your computer

need to find process and drivers

so they can be updated
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#11
Josiah_Fordahl

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Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard:
CPU Type AMD Athlon XP, 2157 MHz (13 x 166)
Motherboard Name Chaintech 7NJL6 (5 PCI, 1 AGP, 2 DDR DIMM, Audio, LAN)
Motherboard Chipset nVIDIA nForce2 Ultra 400R
System Memory 1024 MB (PC3200 DDR SDRAM)
BIOS Type Award (08/04/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce FX 5500 (Microsoft Corporation) (256 MB)
3D Accelerator nVIDIA GeForce FX 5500
Monitor Plug and Play Monitor [NoDB] (MRG4A50066635)

Multimedia:
Audio Adapter IC Ensemble Envy24 Audio Controller
Audio Adapter nVIDIA MCP2-S - Audio Codec Interface
Audio Adapter nVIDIA MCP2-S - Audio Processing Unit (Dolby Digital)

Storage:
IDE Controller NVIDIA MCP2S Parallel ATA Controller (v2.6)
IDE Controller NVIDIA MCP2S Serial ATA Compatible Controller (v2.6)
Floppy Drive Floppy disk drive
Disk Drive WDC WD1600JD-00HBC0 (149 GB, IDE)
Optical Drive LITE-ON CD-RW SOHR-5239S (52x/32x/52x CD-RW)
Optical Drive TSSTcorp CD/DVDW TS-H552U (DVD+R9:5x, DVD+RW:16x/4x, DVD-RW:12x/4x, DVD-ROM:16x, CD:40x/32x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 76559 MB (33923 MB free)
D: (NTFS) 76065 MB (76018 MB free)
Total Size 149.0 GB (107.4 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Port Mouse (IntelliPoint)

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC

Peripherals:
Printer Brother MFC-240C USB Printer
Printer Brother PC-FAX v.2
Printer PaperPort Black & White Image
Printer PaperPort Color Image
USB1 Controller nVIDIA MCP2-S - OHCI USB Controller
USB1 Controller nVIDIA MCP2-S - OHCI USB Controller
USB2 Controller nVIDIA MCP2-S - EHCI USB 2.0 Controller

Edited by Josiah_Fordahl, 02 December 2006 - 12:04 AM.

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#12
Josiah_Fordahl

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I am going to bed, I will check back tomorrow night, Thanks for your help!
-Josiah
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