After installing/uninstalling Roxio (Adaptec) Easy CD Creator v5.0x, v4.0x or older and/or DirectCD v3.0x on/from your Windows NT4/2000/XP system, your CD-ROM/CD-R(W)/DVD-ROM/DVD-R(W)/DVD-RAM drives may get suddenly lost.
The CD/DVD drive icon(s) may disappear from My Computer, Windows Explorer and any other disk/file browsing app. Also, if you try to view/open/run any CD/DVD based folder/file, you may encounter several popup messages linked to one of these error Codes: 19, 31, 32, 39 and/or 41.
But these BUGs can be fixed by hacking your Registry.
You must be logged on with Administrator rights to be allowed to edit the Registry.
Fire up Regedt32 and go to:
Make sure Read only mode is disabled in Options menu.BACKUP this Registry key BEFORE MAKING ANY CHANGES:
Highlight it -> click Registry from the File menu -> select Export Registry File... -> browse to your desired location -> type a file name -> click Save.
Now look in the right hand pane for these 2 REG_MULTI_SZ Values: "UpperFilters" and "LowerFilters". Right-click on each one, select Delete and click OK.
Close the Registry Editor and restart Windows when done.
The catch is that after doing this you may also lose your CD/DVD recording capabilites in WinNT4/2000/XP.
In this case, check the Roxio Support page for software patches/updates/fixes, and install the current ones applying to your particular versions(s).
These Roxio FAQ pages may also provide some help:
Easy CD Creator 5.0x Basic.
Easy CD Creator 5.0x Platinum.
Uninstalling and/or reinstalling the affected Roxio software may also solve this issue.
If none of these methods work, then open Windows Explorer and (double)-click the REG file created when you backed up the Registry key above to restore the original values. Restart Windows when done.
Both of these bugs appear together quite often hence the 2 different fixes may be required. You probably just need this one but the second may appear after fixing this one.