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Ulead Ver 9.0 Problems


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#1
DeanofHC

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Guys,

I'm not sure if anyone has seen this before, but this is what a friend of mine e-mailed me frantically this morning. I don't have time to look into it and I was wondering if anyone else had had memory issues with Ulead.

"I'm having problems editing video using Ulead ver 9.0 - running out of memory. Using DOS and MEM command, shows: 655,360MB conventional RAM available, 633,728MB largest executable program (OK).
Extended memory: 1,048,576MB extended memory, 0 (zero) available!!!! 941,056 available
XMS memory. Question: Why is there no extended memory available and what is XMS
memory. Thanks."

I know that XMS is memory made by Corsair.

Any thoughts?
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#2
starjax

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what os is he using?

If he is using windows xp I would recomend looking at task manager and looking at the performance tab to see how much memory is being used.
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#3
DeanofHC

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Thanks Starjax. That's what I told him, and Dell too. He's running XP; his son took a look at the computer a couple of hours ago and just e-mailed me, saying that he just needed to by more RAM.

I think the bottom line is that it's hard to teach an old dog new tricks. Hopefully he'll just check TaskManager next time.

I appreciate the help.
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