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Desperate for help - DISC READ ERROR OCCURED


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#1
kimp

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Ok so heres the deal.

Im at work looking for a file on the computer...I open one that says "rebates" and opens is a picture of a man with bug eyes sitting at a computer. Obviously a virus...the computer freezes and ctrl alt del wont work so i turn it off and on...i know not good to do...

anyway know the begins to start up...then goes to a black screen that says DISK READ ERROR OCCURED PRESS CTRL ALT DEL TO RESTART and everytime i do that it just goes back to the same thing. F8 did not work until i put in the windows xp pro disk. Now with the Cd i get back to the black screen get "press any key to boot from cd" and i do...then i get "setup is checking your hardware configuration settings" or something similar to that the computer goes to a black screen and just sits there...

please tell me there is someway around this and that the harddrive is not toast....its my computer at work and the last thing i need is to get fired.

I have nortons on the computer and had run a scan the day before....
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#2
OldTimer

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Hi kimp and welcome to the GTG forums. It sounds like whatever you opened made a mess of either the master boot record (mbr) or the boot sector. Here's a link to Microsoft with repair instructions for that. Try them and then post back here with your results and a HijackThis log file.

Repairing Damaged MBRs and Boot Sectors in x86-based Computers

For directions on how to submit a HijackThis log go here:

Read This Before Posting A Hijackthis Log, Required steps before posting your log.

OT
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