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Help! Danger:Spyware has infected my PC


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#1
camp24atl

camp24atl

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Can someone please help me. My computer has been infected with some kind of virus. There is an ad parked in the center of my desktop. It's preventing me from seeing the majority of the icons that should be on my desktop. There are two links on the ad for buying a spyware remover. I've followed the recommended steps, i ran Ad-ware SE, cwshredder, spybot S&D, McAfee Virusscan, I ran a windows update and downloaded Sp1a, I rebotted afterwards and still had the infections but it seemed to be weaker... i had more icons on the desktop... but still couldn't see most. I ran Hijack this. Anything else i should do?
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#2
camp24atl

camp24atl

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Here is the Hijack this log for my PC.

Logfile of HijackThis v1.99.0
Scan saved at 7:35:03 PM, on 3/29/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\Hewlett-Packard\HP Notebook Utilities\HPWirelessMgr.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\carpserv.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Notebook Utilities\hptasks.exe
C:\PROGRA~1\HEWLET~1\ONE-TO~1\OneTouch.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE
C:\WINDOWS\System32\ntddetect.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\Program Files\Common Files\TiVo Shared\Transfer\TivoTransfer.exe
C:\Program Files\TiVo\Desktop\TiVoServer.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\D-Link AirPlus G\AirPlus.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\AOL COMPANION\COMPANION.EXE
C:\Documents and Settings\Owner\Desktop\HijackThis199Final[www.click-now.net]\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost
R3 - Default URLSearchHook is missing
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {A9AEE0DD-89E1-40EE-8749-A18650CC2175} - (no file)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP TV Now] C:\Program Files\Hewlett-Packard\HP TV Now\HpTvNow.exe /RK
O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [QT4HPOT] C:\PROGRA~1\HEWLET~1\ONE-TO~1\OneTouch.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Cyber] C:\Program Files\BELKIN\cyberChk.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB003" /M "Stylus CX6600"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\BellSouth\hcenter.exe" /starthidden /tgcmdwrapper
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [\\SAC2003\EPSON] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P15 "\\SAC2003\EPSON" /O15 "\\SAC2003\EPSON" /M "Stylus CX6600"
O4 - HKLM\..\Run: [ntddetect] C:\WINDOWS\System32\ntddetect.exe
O4 - HKLM\..\RunServices: [ntddetect] C:\WINDOWS\System32\ntddetect.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [TivoTransfer] "C:\Program Files\Common Files\TiVo Shared\Transfer\TivoTransfer.exe" /auto:TivoTransfer /registry /service
O4 - HKCU\..\Run: [TivoServer] "C:\Program Files\TiVo\Desktop\TiVoServer.exe" /auto:TivoServer /registry /service
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ntddetect] C:\WINDOWS\System32\ntddetect.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: D-Link AirPlus G Configuration Utility.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O11 - Options group: [!IESearch] !IESearch
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/info/e-center-p
O16 - DPF: Fortune Bingo by pogo - http://superbingo.po...o-ob-assets.cab
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\rifbrqok.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....738&clcid=0x409
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1102394947232
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://webcam.gsu.ed...sCamControl.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfi...ll/gtdownls.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?322
O18 - Protocol: mp3 - {BC207F7D-3E63-4ACA-99B5-FB5F8428200C} - (no file)
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: HP Configuration Interface Service - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\Hewlett-Packard\HP Notebook Utilities\HPWirelessMgr.exe
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: TiVo Beacon - TiVo Inc. - C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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#3
Crystallize

Crystallize

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You could start with posting the log from Hijackthis here,
so we can see what mal-ware it could be.
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#4
Crystallize

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Please refrain from repling to topics in the Malware Forum other than your own until you have been trained at GeekU
Don

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#5
don77

don77

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Hi camp24atl and welcome
Sorry for the late reply the board has been really busy lately,
If your still looking to resolve this issue,

Please run through all the steps outlined in this Topic
Post back a fresh log when done please

If you have resolved this issue please let us know.

Thanks and again sorry for the late reply

Don
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