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cant remove virus


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#1
jacart

jacart

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please help i am new to this and hav just joined. i hav a virus that reappears after every start up. i hav a fish like creature in my task bar. when i click on it it is chinese. i also get a chinese web page after i go to my windows explorer. my laptop, which has the problems, clicks away itself when idle. please can you help me. i installed spyware doc but this did not pick it up and now i can't even uninstall this. help

Edited by jacart, 15 December 2006 - 06:12 PM.

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#2
Fenor

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Hi jacart! Welcome to G2G!

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum.

Fenor
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#3
jacart

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i fenor. thanks for your reply. i will try what you suggest and see what happens. thanks again. jacart
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#4
jacart

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thankyou very much fenor for your help. although i hav avg already running on my pc, i think the EWIDO antispyware and the SUPER antispyware cleaned out my problems. many many thanks. jacart :whistling:
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