I have lost the search function "microsoft Knowledge Base" that is one of 3 searches in
the help and support area...
>> START>HELP AND SUPPORT>HELP AND SUPPORT CENTER....
i put in a search word and I should get info from the three sources but only two are coming
up. I have Always received info (at least 15 from the knowledge base) but for about a
week It hasn't come up with ANYTHING. This source, out of the three, comes right from
microsoft, and find this info is usually a great help.
I was online help with my computer mfg (HP) and first they had me try a patch which
helps with some problems in problems with the Help and Support (this did not fix it),
then helped me with a reinstall of the help and Support item, hoping it would start
the knowledge base working again. This did not work. (I checked by putting in a
search with words I had used previously that brought up many items of help from the
Microsoft Knowledge Base) ButBut nothing came up. HP gave me directions to do a
Restore... where you can go back to a time when you think everything was ok....
I tried this... going back 10 days... but this also did not change anything... I am still
getting a 0 for the knowledge base source.
I was wondering if anyone has had this happen to them before and/or anyone
might have any ideas on how to get this to work again???
I know I can get to the Knowledge Base other ways and can even put the link on my
Desktop, but this way is a lot easier when I do multiple searches at once.
Any help will be appreciated !!!