[rwfriers]

I am trying to help my buddy out with his computer. This is a computer we have in our office and we are having multiple problems with it. Wondering if malware may be an issue.

Below if the HJT log. Any help would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 2:07:21 PM, on 12/19/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\PROGRA~1\CISCOS~1\VPNCLI~1\cvpnd.exe
C:\WINNT\system32\svchost.exe
C:\MAINT\sid\DISTH\DISTH.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\dllcache\dllhost.exe
C:\WINNT\system32\cache\dllhost.exe
C:\WINNT\system32\dllcache\dllhost.exe
c:\winnt\system32\cache\spoolsvr.exe
c:\winnt\system32\dllcache\svhost.exe
C:\Tivoli\lcf\bin\w32-ix86\mrt\lcfd.exe
C:\WINNT\system\microsft.exe
C:\WINNT\system32\dllcache\lsass.exe
c:\winnt\system32\dllcache\svchost.exe
C:\WINNT\system32\nvsvc32.exe
C:\Program Files\PIPC\BIN\pilogsrv.exe
C:\Program Files\PIPC\BIN\pinetmgr.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\WINNT\system32\FLRSERV.EXE
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\PIPC\BIN\pimsgss.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\WINNT\MS\SMS\clicomp\apa\Bin\smsapm32.exe
C:\WINNT\Explorer.EXE
C:\WINNT\MS\SMS\CORE\BIN\LAUNCH32.EXE
C:\WINNT\system32\dla\tfswctrl.exe
C:\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe
C:\WINNT\regsrvr32.exe
C:\WINNT\system32\winsock32.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINNT\MS\SMS\CLICOMP\SWDist32\bin\smsmon32.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Lotus\smartctr\SMARTCTR.EXE
C:\Program Files\PrecisionTime\PrecisionTime.exe
C:\PROGRA~1\WinZip\winzip32.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.the818search-co.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.the818search-co.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.the818search-co.com/sp2.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://iptexmill.ipaper.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://inside.abb.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.the818search-co.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by ABB
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = uswndproxy.us.abb.com:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.abb.com
O1 - Hosts: 172.18.77.11 TEXPM1SADBSVR
O1 - Hosts: 172.18.77.17 TEXPM1SACAM01
O1 - Hosts: 172.18.77.18 TEXPM1SACAM02
O1 - Hosts: 172.18.77.19 TEXPM1SACAM03
O1 - Hosts: 172.18.77.20 TEXPM1SACAM04
O1 - Hosts: 172.18.77.21 TEXPM1SACAM05
O1 - Hosts: 172.18.77.25 TEXPM1SACAM06
O1 - Hosts: 172.18.77.26 TEXPM1SACAM07
O1 - Hosts: 172.18.77.27 TEXPM1SACAM08
O1 - Hosts: 172.18.77.28 TEXPM1SACAM09
O1 - Hosts: 172.18.77.29 TEXPM1SACAM10
O1 - Hosts: 172.18.77.31 TEXPM1SACAM11
O1 - Hosts: 172.18.77.109 TEXPM1SACAM12
O1 - Hosts: 172.18.77.55 TEXPM1SACAM13
O1 - Hosts: 172.18.77.57 TEXPM1SACAM14
O1 - Hosts: 172.18.77.110 TEXPM1SACAM15
O1 - Hosts: 172.18.77.61 TEXPM1SACAM16
O1 - Hosts: 172.18.77.65 TEXPM1SACAM17
O1 - Hosts: 172.18.77.113 TEXPM1SACAM18
O1 - Hosts: 172.18.77.68 TEXPM1SACAM19
O1 - Hosts: 172.18.77.69 TEXPM1SACAM20
O1 - Hosts: 172.18.77.73 TEXPM1SACAM21
O1 - Hosts: 172.18.77.108 TEXPM1SACAM22
O1 - Hosts: 172.18.76.176 SACAMERA113
O1 - Hosts: 172.18.76.107 SACAMERA101
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [StoreCleanup] RunDLL32 c:\PROGRA~1\NETMAN~1\common\nmconfig.dll,StoreCleanup
O4 - HKLM\..\Run: [NetManage LaunchNow Init] RunDLL32 c:\PROGRA~1\NETMAN~1\common\nmgoinn.dll,VerifyStartMenu
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [SMS Application Launcher] C:\WINNT\MS\SMS\CORE\BIN\LAUNCH32.EXE
O4 - HKLM\..\Run: [dla] C:\WINNT\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [lcfep] C:\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe -x
O4 - HKLM\..\Run: [Windows Firewall] C:\WINNT\regsrvr32.exe
O4 - HKLM\..\Run: [Configuration Loader] winsock32.exe
O4 - HKLM\..\Run: [MagnifyingGlass] C:\Program Files\ABB\Smart Advisor\Client\Bin\Magnifying Glass.exe /autorun
O4 - HKLM\..\Run: [SwdisUsrPCN.USABBCLEW01854] "C:\Tivoli\lcf\dat\1\cache\lib\w32-ix86\wdusrpcn.exe" "C:\Tivoli\swdis\1\wdusrpcn.envUSABBCLEW01854"
O4 - HKLM\..\RunServices: [Windows Firewall] C:\WINNT\regsrvr32.exe
O4 - HKLM\..\RunServices: [Configuration Loader] winsock32.exe
O4 - HKCU\..\Run: [Windows Firewall] C:\WINNT\regsrvr32.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINNT\system32\Macromed\Flash\GetFlash.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Global Startup: Lotus Organizer EasyClip.lnk = C:\Lotus\organize\easyclip.exe
O4 - Global Startup: Lotus SmartCenter.lnk = C:\Lotus\smartctr\SMARTCTR.EXE
O4 - Global Startup: Lotus SuiteStart.lnk = C:\Lotus\smartctr\SUITEST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Global Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
O4 - Global Startup: Push Client.LNK = C:\Interwise\Student\pull.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://inside.abb.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1128098615625
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128098648796
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = cmh.us.abb.com,ipaper.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = cmh.us.abb.com,ipaper.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = cmh.us.abb.com,ipaper.com
O20 - Winlogon Notify: PCANotify - C:\WINNT\SYSTEM32\PCANotify.dll
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: BBDistHandler - Unknown owner - %SystemDrive%\MAINT\sid\DISTH\DISTH.EXE (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\PROGRA~1\CISCOS~1\VPNCLI~1\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Help and Support (helpsvc) - Unknown owner - C:\WINNT\system32\dllcache\dllhost.exe
O23 - Service: Help and Support Center (helpsvcc) - Unknown owner - C:\WINNT\system32\cache\dllhost.exe
O23 - Service: Internet Application Migration (IAM) (iamsvc) - Unknown owner - C:\WINNT\system32\dllcache\dllhost.exe
O23 - Service: Tivoli Endpoint (lcfd) - Unknown owner - C:\Tivoli\lcf\bin\w32-ix86\mrt\lcfd.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: microsft.exe - Unknown owner - C:\WINNT\system\microsft.exe
O23 - Service: Microsoft Updater (msupdt) - Cat Soft - C:\WINNT\system32\dllcache\lsass.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: PIPC Log Server (pilogsrv) - OSI Software - C:\Program Files\PIPC\BIN\pilogsrv.exe
O23 - Service: PI Message Subsystem (pimsgss) - OSI Software, Inc. - C:\Program Files\PIPC\BIN\pimsgss.exe
O23 - Service: PI Network Manager (pinetmgr) - OSI Software, Inc. - C:\Program Files\PIPC\BIN\pinetmgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: Shared Folders Server (SFOLDER) - NetManage. - C:\WINNT\system32\FLRSERV.EXE

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Do you not have a tech support function??

Download AVG Anti-Spyware from http://www.ewido.net/en/download/ and save that file to your desktop. Note: This is NOT the Anti Virus from AVG.

When the trial period expires it becomes feature-limited freeware but is still worth keeping as a good on-demand scanner.
1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double click it to launch the set up program.
2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
3. On the main screen select the icon "Update" then select the "Update now" link.
o Next select the "Start Update" button. The update will start and a progress bar will show the updates being installed.
4. Once the update has completed, select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
6. Under "Reports"
o Select "Automatically generate report after every scan"
o Un-Select "Only if threats were found"
Close AVG Anti-Spyware. Do Not run a scan just yet, we will run it in safe mode.
1. Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.

IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process:
2. Launch AVG Anti-Spyware by double clicking the icon on your desktop.
3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
4. AVG will now begin the scanning process. Please be patient as this may take a little time.
Once the scan is complete, do the following:
5. If you have any infections you will be prompted. Then select "Apply all actions."
6. Next select the "Reports" icon at the top.
7. Select the "Save report as" button in the lower lef- hand of the screen and save it to a text file on your system (make sure to remember where you saved that file. This is important).
8. Close AVG Anti-Spyware and reboot your system back into Normal Mode.
Post the log from AVG and a new HiJack log

[MFDnSC]

Do you not have a tech support function??

Download AVG Anti-Spyware from http://www.ewido.net/en/download/ and save that file to your desktop. Note: This is NOT the Anti Virus from AVG.

When the trial period expires it becomes feature-limited freeware but is still worth keeping as a good on-demand scanner.
1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double click it to launch the set up program.
2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
3. On the main screen select the icon "Update" then select the "Update now" link.
o Next select the "Start Update" button. The update will start and a progress bar will show the updates being installed.
4. Once the update has completed, select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
6. Under "Reports"
o Select "Automatically generate report after every scan"
o Un-Select "Only if threats were found"
Close AVG Anti-Spyware. Do Not run a scan just yet, we will run it in safe mode.
1. Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.

IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process:
2. Launch AVG Anti-Spyware by double clicking the icon on your desktop.
3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
4. AVG will now begin the scanning process. Please be patient as this may take a little time.
Once the scan is complete, do the following:
5. If you have any infections you will be prompted. Then select "Apply all actions."
6. Next select the "Reports" icon at the top.
7. Select the "Save report as" button in the lower lef- hand of the screen and save it to a text file on your system (make sure to remember where you saved that file. This is important).
8. Close AVG Anti-Spyware and reboot your system back into Normal Mode.
Post the log from AVG and a new HiJack log

[rwfriers]

This topic can be closed.
Thanks

[Excal]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.