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itunes loading problem

Started by laplatta , Dec 20 2006 12:27 PM

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#1
laplatta

Posted 20 December 2006 - 12:27 PM

New Member

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2 posts

This is my first post and am hoping someone out there can help me. I just updated to itunes 7. After installing it, when I click on the icon for itunes I get the following error <:iTunes.exe - Application Error The instruction at "0x7c911423" referenced memory at "0x85d6b890". The memory could not be "read". It gives me an option to terminate the program or debug it. Nothing happens when I try to debug it.

So far I have uninstalled iTunes and re-installed it (3 times; re-downloading it each time) I get the same error message each time. I even re-installed iTunes6 and same problem. This is making me crazy and have not been able to find help anywhere on the Web. Any ideas what could be going on and how to fix it. Thanks